I brought a generator in for repair. Actually, it is brand new — but has never run. I had it stored for years and the fuel went stale. They gave me a fair quote right up front. A very fair price for air filter, spark plug, oil change, fuel clean-out, fuel filter and labor. They needed just a few other parts(a gummed up hose and fuel cap gasket) and stuck to the number without question. A fair price, a good job — and most importantly, Rick is kind, personable, and explained everything explicitly. I really felt good about getting the job done — have have more equipment to bring in. And they are happy to post«for sale» signs for customers too! Thanks for great service!