Gardner Septic Service

The driver was very rude. I stood out side my house waiting for him, after we had just spoke on the phone. He told me He could find my house, Yelling at me from his truck, He wouldn’t even get out of the truck to talk to me. I had to yell to him and I couldn’t even hear him cause the truck was so louds. I do not recommend this company. It would have been nice to speak to him without having to yell over his truck engine. Bad customer service!

They were my first choice for septic tank service. I read the reviews and felt they were one of the better companies to go with. Greg came out right away. He was friendly and did the job fast… Very reasonable price. I would definitely recommend him and use Gardner Septic again.

I am not sure that I will use Gardner Septic in the future. We were ready to move into our new house (built in ’65) and the previous owners told me on the day we were getting the keys that the septic job they had to pay for (that caused the house to not pass inspection) had not even started yet. Tire marks and dirt was all over the driveway from their tractor, and the new seepage pit they were installing was in the driveway. They told me the job would be finished on Monday. I had people coming over to help me clean the house on Tuesday (I’m pregnant & needed help), so I went by the house late Monday night (we didn’t move our things in the first week) to find that nothing changed. Granted, it had rained a little, but no one called me to tell me they weren’t showing up to work. The people cleaning my house that day had to use my new neighbor’s water. It wasn’t until the afternoon that they said they actually could turn the house water on.
It was unfortunate and not their fault that they had to make me choose between cutting down my tree or taking a chunk out of my driveway to install the new pit, since there were already 2 existing pits under my house. What bothered me was the completion of the job. I was told they would put the grass back to how it was, but they left up the caution tape around the cement (with no word on when I should take it down — or no indication that they would return to do so) and did nothing to make new grass grow. The dirt where the big hole was took up about half of my yard. I saw a strange gray color to the dirt after they filled the hole, and I learned from my neighbor that they had dumped their leftover cement dust there in the dirt, and that I had better chop it up in case it solidified. They also painted on my driveway what is required to show the water lines (or whatever it is), but they didn’t use dissolvable paint. Now, a month later, the «USA» is still very boldly painted on my driveway.
All of the advice for how to maintain my new tank I received only by asking for it. I suppose the integrity was muddled because of the unique situation where the old homeowners were paying for this, and I was left to make the final decisions and see the end result. It was a huge pain. I now have the blueprint of my tank and seepage pits, and I may just see if another septic service will help us out in the future. I feel bad leaving a low review, but I was so displeased with the mess they left behind.

Greg and his helper Chris came out for a standard pump. Greg gave me some very useful and helpful tips regarding the care and maintenance for our septic.
Greg was very informative and professional. Thanks for your business and I totally recommend them!

I wasn’t happy with the septic service company that came with our new home (in fact, I think they damaged an irrigation pipe which caused the problem I needed to address-​turns out they have a very low rating on Unilocal) and wanted a replacement. Greg came out the same day, and he and his employee were very pleasant and professional. The charge for the work we had done was very reasonable-​less than the company that damaged our pipe. I would definitely use Gardner again, and highly recommend them.

This company has been our go to for our septic tank needs. He’s very professional and the rates are good. We received a quote to replace our current septic tank and when we get more funding, we will be going Greg and his company. Awesome company to deal with.

My husband and I just bought a house in Bloomington with a septic tank. After looking at several reviews on Unilocal we decided on this company. Greg gave us a reasonable price to have our tank pumped. We also inquired about having risers put in and Greg quoted us a better quote than other places on Unilocal.We definitely recommend him.

Highly recommended! Professional and on time. The cost was affordable. I had my septic pumped due to moving.

Called Gardner Spectic Company in order to gather quotes to have my system pumped. They provided me with a very reasonable rate & quick appointment. The day of the appointment they were running a bit behind, so they called me to advise. Much appreciated! While at my home they were polite & immediately got down to business. I subsequently requested riser be put in which I was told was no problem. A couple days later the risers were installed for a reasonable fee. I was very pleased with their service! Definately will be using them next time!

I have had Greg coming out for a couple of years now, and every time I have had great service and a prompt response. I appreciate the honest assessments and the follow up. Great choice if you need this type of service!

I have had Gardner come out twice. They are always friendly and professional, get the job done quickly and get out. The price is right, and the service is excellent.
The bad review must be by an idiot or a rival. Septic tanks need to be emptied every one to two years, depending on the size and how many people use the system. Five years of working well sounds like his system worked amazingly well. He should give Gardner 5 stars for that!

I don’t think you can find better service! Very accommodating and reasonably priced. I am a real estate agent and I will be recommending this company to clients and other realtors. As far as the one negative review from 2009, I believe that us septic tank owners need to empty out our tanks every five years so if his tank was not working and then it worked for another five years something must have been done right! I am just saying!

Called on a Friday night. Asked if he could come out right away. He was there the very next day at 8am as promised. It was even a Saturday at no extra charge. Pumped my tank. Did a great job. Got everything out and got it clean. Pride in his work. That’s hard to find.

History:
In 2009 I purchased a home with a septic tank. Not knowing any better I call this company and ask for them to come pump out my septic tank. They respond and pump my tank. Hand me a $ 225 bill and out the door they go 20 minutes of work. Fast forward 5 years later.
Present:
My drains were not draining properly. My toilets were not flushing all that great. Funny smell in the house. I figure it’s time to have it pumped again. I call a more local company that comes. As I point out the access point I’m informed that is not my septic tank, that is my cesspool, which is empty. Long story short. I dig up my septic tank 30 feet away and open it up to find it is full. A solid tank of crap, 20 years old. A little research and I find my documentation from when Gardener Septic serviced my tank. I learn from the professionals how my tank works, were it’s located and what to do if this ever happens again.
Basically Gardner Septic screwed me out of $ 225. They didn’t do anything to help me in 2009. In fact they could have cost me thousands of dollars in repairs, because I thought I was doing the right thing. So guess what? Now I’m going to screw you. They are crooks, stay away. No way you could have pumped the main tank via the cesspool. Thieves!!!