Harkins Theatre

Once is humiliating, but twice is just sexiest, bigotry, and prejudiced to a criminal state! When questioned by teenage ticket takers as to my qualifications to see a summer time kid’s movie last year, I was mortified! I have 30 years of stealer teaching to my credit, then retired to spend time with my grandchildren I have been a religious, scout, and community leader my entire adult life. I looked forward to spending summer vacation and weekends with my children and grandchildren, but was rudely awakened that it would not happen at Moreno Valley Mall, Harkins Theaters, by the ticket taker Amanda and her Manager, Robert Heaston.
After being sold the summer movie ticket, the promo popcorn tee-​shirt, the souvenir drink cups, I was told I would not be allowed in the theater, unless I produced the child I would be attending with, but my daughter who I am attending with, doesn’t always meet set time frames, and is usually late to the movie and I get the seats. I get it, I really do, but I have been attending this theater since 2011, buying all the promos and taking all 12 of my grandchildren, daughters, sons and even grandma every summer. Then this happens. Not quietly, but right at the ticket taking center along with all the other parents and children attending, NO DOGS ALLOWED! Yet, I sat and watched older single ladies, men, and teens enter the theater without their child! Double standard?
When I disciplined my own children or those in my custody, I did so in private as not to harm them socially or in front of their peers. But, I don’t even qualify to get that same courtesy. Embarrassed, offended, humiliated; you could say that.
Will I attended that theater again? I was told by a General Manager last year it would never happen again. I guess corporate America is as big of «LIARS» as the US Government. Don’t trust anything any of them say! What has happened to honesty, trust, and the American way. You are not guilty of anything until you do it and are proved guilty. We are not a state controlled country yet!
Will I ever be going back, absolutely not! Well I advertise for them; absolutely! «Don’t go to Harkins Moreno Valley Theaters if your male middle to older aged, because you can’t be trusted.»
Thank you Harkins Moreno Valley Theater, Amanda, Mr. Robert Heaston, Manager, (951−653−6161 Mr. Ryan McMahan, General Manager, 1−480−627−7777, for ruining our family summer movie tradition.
Eastvale, Jurupa Valley, Riverside, hope you have summer movies.
Regretfully Yours,
John M. Todd
Jurupa Valley, CA 92 509

Went to go see Neighbors 2, which was hilarious by the way. This Harkins movie theatre is really clean and comfy! It being at the Moreno Valley Mall makes it a perfect location, especially if your movie time is an hour away because you can just go shopping or eat at the food court to kill time. Great place to go with friends if you’re in the area.

Love, this was an amazing place. I love how friendly this place is when I call them to ask them about how booked a movie will be or what times they are always honest and helpful. My grand father who is blind is accommodated with special headphones which gives him a descriptive video. I like that they have a Loyalty Cup where I can get a $ 1.50 refill!

Went here on Friday to watch the conjuring 2. which is a rated r movie. there was a whole bunch LOUD middle schoolers. they didn’t kick them out after alot of people were complaining. won’t be going back rather waste more money on the galaxy theater, to have a peaceful movie

I like Harkins because the employees are great. It’s clean. After the Colorado shooting, it’s comforting to see that they have armed security in the theatre. They will gladly give you your money back if you find yourself in the nosebleed section. I like how they have the loyalty cups and you are able to use them for drinks at a discount price until the end of the year. This is our third year we purchase the loyalty cups.

I’m just going to be quick,
Staff is very unfriendly.
If you do not like your job go somewhere else to work.
Maybe it was late for everyone but specially for the girl that sold us our tickets I assume.
Her tag said Vivian H.

My children and I always have a wonderful time here! A great place for weekend or weekday family time

They should have more than just one person to purchase tickets from wasted 15 mins waiting in line while employees just standing around couldn’t help out missed the previews & start of the moive.

Nice, huge theater. Very clean bathrooms and theaters. Offers military discount. Good experience every time I’ve gone

This is one of the few Harkins in SoCal ahead of the new Redlands theater and it sets a high standard. It’s very clean, well staffed with large auditoriums and really comfortable seating without being stacked on top of each other.
I’ve been coming for 10 years and never had any issues with security, hassle or gangs which once hung over the town and mall. There’s a BIG security guard on at the peak times and staff are pretty attentive to disruptive behavior so things get sorted out quickly and quietly.
The cinema has 18 big screens, 3D and awesome high definition sound in most as well as digital projection and 4K. Despite all the screens there’s still large lines for the big attractions and first runs but they’re well managed with roped off areas and your fellow movie goers will save your place if you need refreshments or the restroom.
There’s another set of restrooms in the back wings so you shouldn’t have to miss anything and they are all always clean and well maintained.
For parents there a play area for young children so you can enjoy the movie with very young ones.
A great experience overall.

Very impressive theatre — big auditoriums and affordable concessions. I disagree with the playroom for screaming kids but it’s kinda nice. Can you put adults in there too when they’re on their phone too much?

Always very clean (Cleaner than you would expect a movie theater to be, I’m not saying it is sparkling all the time, but it looks well-​kept);
Only theater I know to offer a child play room /​child care during a movie (you know, if you want to see a scary movie, or dating a single-​parent, or you just want to be nice and not bring your screaming infant into an action movie where the only thing they’re going to get out of it is some early hearing loss due to the loud speakers on their little sensitive ears since they’re too young to really comprehend what’s going on…
Well, I’m not a parent so it’s really NOT my place to say that… but everyone else in the theater is thinking it…
Pretty large theater for it to be attached to a mall!
Butter your own popcorn — and the cheese powders are out for you to do that yourself as well –
Protip: Mix the Ranch flavor with either the white cheddar or Nacho cheese w/​your popcorn (you’re welcome)
Only downside ~ No rewards program (?) Don’t quote me on that — maybe they do have one but I decided I don’t come often enough to sign up

I just had by far the worst movie theater experience of my life here. Went to see The Visit, and sat through children/​teens talking and yelling the entire time. The worst part? There were a couple ushers wandering around just letting it happen. More than that, when the movie ended my fiancé brought it up to the staff and they really just shrugged it off. So they literally knew about it, watched it happen, let it happen, and did nothing. I know the crowd isn’t really the fault of the theater, but the staff reaction completely ruined an already awful experience. Will never be back.

This was the worst movie experience of my life. My husband and I went to see The Visit. There was nothing but loud, obnoxious teens screaming and talking throughout the entire movie. There was also a screaming newborn… The staff of Harkins were just walking back and forth in front of the screen yet not saying anything to those who were yelling. I will NEVER return to this theater and I will be sure to spread the word.

This is my favorite movie theater in the Riverside area. We try and see many movies when we come home to visit family so that we can go to a movie without needing to get a sitter. We went here this last week to watch the Avengers. It’s a very clean theater. I love the fact that if you get popcorn you can actually put your own butter on your popcorn. The butter dispenser is located past the popcorn flavors when you are walking towards the theaters. I have never seen one of these. Great idea. I usually split popcorn with people because I can’t even eat a small by myself and the problem has always been if you pour the top half into a box there is no butter on the bottom half. Problem solved. Way to think ahead! The fact that this place has a play center? SWEET!!! I wish there was movie theaters like this in the other places I’ve lived. Our biggest issue back home is paying a sitter for our 1 child $ 8 – 10 hour plus driving time, dinner, movie and it really starts to add up for a date night. Having the play center at the theater itself is ideal!
The seats here are really comfortable as well. You can move the arms up and all that if you want to sit closer to the one you are with. This theater is well thought out. I’m definitely a fan.

It’s in the Moreno Valley mall and it’s the only movie theater for miles. Harkins it is!

Love Harkins Theaters! I was so happy to find a Harkins in MoVal after moving here from Phoenix and I was even happier to find that it is just as great as I had come to expect.
The theater is clean, the seating is comfortable, and the popcorn is delicious. Harkins is by far the best theater chain around.

Love watching movies?
Are you a parent who can’t find a babysitter well look no further because here at Harkins theater located inside the Moreno Valley Mall they have a play center with supervision for the children so you can go and watch that R rated movie and not worry about finding someone to babysit lil Susie or billy which I think is a neat thing to have at the movies. For everyone else without the babies this movie theater is huge, clean. The staff are friendly. The seats are comfortable. The screens are nice and big enough to where you won’t see someone’s head in the way. Overall I like this theater been here a couple times and no complaints

No babysitter??? Harkins has a children’s play center where they offer supervision for little ones while parents are close by watching a movie.
Love going to the movies!
This theatre is about an hour from my home, but we met another couple here for breakfast and decided to stay for the movies afterward. We’ve been to this theatre a few times now.
It is located in the Moreno Valley Mall, so you have to enter from the mall, not directly from the parking lot. There was a line to purchase tickets, but it moved very quickly.
The screen here is big and clear. We were here for a very long movie (Interstellar). Between the movie and previews, we were here for three hours. None of the commercials for local businesses here, just the normal previews. Nice.
The stadium-​style seats are comfortable. They are perfectly angled to keep the back of anyone’s head out of sight and gave us a clear view of the screen.
The isles between the seats gave us decent legroom. The place is clean. No sticky floors here.

I have to say that this theater is my favorite to come to watch movies in. They have the absolute best popcorn hands down. I have gone to AMC I have gone through other Harkins I have going to Edwards and I always keep coming back to this theater.
The movie shown are always your standard movies that you can find at any theater however when I watch a movie I like to enjoy some good popcorn not burnt not dry but good popcorn. This place definitely delivers. Yes the staff is friendly is that is also a plus because they will go out of their way to make sure that you are happy with your experience. Yes the screens are nice and the seating is comfortable. Yes this place is probably the cleanest theater around.
My tip for this theater as soon as they start offering the loyalty t shirt and the loyalty Cup by them. These two items will pay for themselves by February depending on how often you go to the movies but either way they are such a good deal that if you pass them up you will end up paying more by the end of the year than if you had gotten them early on.