Cornerstone Pest Control

This is not a critique of Cornerstone but a review of Heavenbound Exterminator. I cannot find this business in Morgan Hill (even though they performed work here at my house), so I’m putting the review under Cornerstone. Why? Because the dispatcher/​phone person at Cornerstone recommended them since Cornerstone was too busy to provide me service. A very nice Asian man named Rex came out to my house but he was not neatly presented. I told him I thought I had trapped a rat in my attic and I would like to have him remove it. He then climbed up into my attic and saw that the rat traps (there were two) had not be activated; there were no rats in the trap. However there were rat droppings all over the place. He did not climb up into my attic but just stuck his head in the trap door to tell me there were lots of rat droppings and no rats. He said everthing was okay? (How could everythin be okay if I have rat droppings ?). He could have climbed up into the attic and checked more but he didn’t. He then went to the outside of my one story house and opened up the access door to the crawlspace. He peeked in and said everything was okay; once again he did not go inside or crawl around and check anything near any of the other walls. He then came out and looked at my roof and said it was okay. He had a nice personality and was saying how nice our house was and he had other customers near here. He did say that when he was up on my roof he saw no openings ??? I was with him the whole time and he never climbed up on my roof !! Where did that come from?. Anyway after a total of about 25 minutes he left and I paid him 90 dollars. O well I got scammed but so what. I’ve lost more than that in one day on the stock market (another scam). Anyway I don’t recommend them and maybe there is a reason they are not listed in Unilocal since I have no knowledge of his background or business.

I have been using Cornerstone since I moved here 7 years ago. I have been extremely happy with their service and cannot tell you how much I appreciate the fact that I don’t have to worry about spiders and bugs in my house. I like Everett and trust him. On more than one occasion I have asked for additional servicing inside my house to prevent any spiders coming in during spider season (we live in the sticks) and he has talked me out of it because there was no evidence of them inside and outside spray was good enough. Also, when we moved in, he could have charged me for the termite treatment I thought we needed, but after he checked the background records, he saw the house had been treated recently, and said I could wait on it because it wasn’t necessary so soon. Even though he could have made more money on more than one occasion which I was ready to spend, he didn’t. Great company and great service!

These people are great. On time, hard working, easy to deal with and they did an excellent job. My experience with them has been 100% positive, no issues at all.