Tip n’ Toe Salon

Bad job by the lady who did my manicure. Advt price is $ 13 for a manicure. Additional charge $ 10 for removal of the gel polish ?? Never heard of that. The lady who drew up the bill said $ 10 is for tip. then the other one said its additional for removing the polish ?? This is after the service is done Nails ended up being scratched… wouldn’t recommend this to anybody

This place is dirty! The floors are filled with grime and they don’t clean their tubs properly. I waited in my seat for 30 minutes and as I was sitting I was observing. I watched a woman get out of her tub, the nail technician wiped the tub with the dirty towel the lady had her feet on and then called the next customer. This grossed me out!!! It made me feel so uncomfortable being in my chair, left to wonder if I picked up any foot fungus and virus. Needless to say, I will never be back here again! Gross!!!

Went in for a shellac mani.
First of all… whoever is the designated greeter does a poor job. It took about 5 minutes for someone to ask if I needed assistance.
I wanted shellac because I was going on a week long vacation. I came in last minute the day before i left.
Day 2 into my trip (three days after my SHELLAC) my nails started peeling. Not chipping, because shellac doesn’t chip. But PEELING. Particularly the tip of the nail that most places polish over but apparently this place doesn’t.
$ 30+ shellac mani lasted 3 days.
1 star.

I took a break from this place and have been going to Diva Spa. In general, it’s hard to find a good nail spa place that is not run by Vietnamese. By no means am I being racist but the way they conduct business is not the American way. If they mess up on a service, it’s not their fault and they won’t take care of you in terms of giving you a future discount or shaving a few dollars off your bill. I was there this past Sunday to get a gel manicure. DeAnn was my technician. She had to redo my nails 3 times because supposedly the nail polish wasn’t drying correctly. She also used the wrong light source to dry which she openly admitted. The manager or owner, not sure which one she was came over to look at my nails and I asked 2 times what’s going on, she ignored me even though she speaks English. I spent 2x the time it takes to get my nails done and simply asked for a discount for the inconvenience. The manager rudely responded by saying oh no we don’t do that here. What inconvenience? It’s not our fault that the nails didn’t dry. I said again, it took 3 times to get this right. She basically kept going on with a defensive tone and made me pay full price. I said where’s your customer service skills? I mentioned I would Unilocal them and she blatantly said oh no one goes to our Unilocal page anyways. Oh really? So here’s my post. Oh by the way I forgot to mention instead of taking off the 1^st nail polish that was messing up, they painted over it with another color and I looked back when I got home, you can see discoloration from the other color coming through. First and only time I’ve left without paying a tip.

This place is awful. Terrible quality. Terrible attitude and customer service is a big FAT Zero! They have conversations among themselves and take away the attention from their work. Had to give a star just to warn you. My feet and the gel job done after 2 hours in the chair were an embarrassment– they snickered and offered to fix — but they snickered and I don’t have any more than 2 hours to give!!! Omg after hat amount of time in the chair woman should have envied my nails instead it left woman wondering why I would let them get away with it. Proceed with caution. The owner has a superiority complex and doesn’t get the need for her to please her customer. AVOID THIS SALON!

Enjoyed a great pedicure and shellac manicure by DeAnne. The salon was bright and open and everyone working there seemed professional, but rather quiet. DeAnne was very thorough and her technique was perfect. I will definitely ask for her next time. Maybe it makes a difference what day of week and time of day you go, but I was there on a Tuesday afternoon around 2pm and I did not have to wait at all. Service was very fast. One observation for the owners is that they don’t need such an extensive pedi/​mani menu with only a few dollars difference between services. It’s confusing and they should concentrate on a few select services and perform them really well.

I used to absolutely love this place no one ever did a better job but once they got new owners a couple years back everything went to shit. Most of The women that work there are snotty and mean mug you half the time and then all the other times they just rush your nails or talk crap about you. Not to mention they jacked up there prices super high. My mom still comes cause she likes them but I feel uncomfortable and rushed everytime.

I was recommended to try this place by a friend. BIG MISTAKE! I went in for a gel manicure and after making me wait for 35 min I finally was seated. Overall, the girl doing my nails was friendly. It was an okay experience while I was there.
About a week after my nails started to chip. Gel manicures are suppose to last at least two weeks. I always get my shellac manicure (at other nails salons) and have lasted up to a month. But, this manicure only lasted about 5 days.
So I decided to go in for them to fix my chip nails. I asked to see if they could fix them and the owner, Sam, took a look at my nails and mention that their work was not guaranteed. She said «gel can last one day and we don’t guarantee anything»
I was just shocked because why would a costumer pay $ 27 for gel manicure and have it chipped off the next day. Not thanks! So then after her hesitating about fixing my nails, she told me to sit down. She then asked me «oh you got your nails done last Saturday» and I said «yes». She then started purposely laughing, I got up from my seat and told her I didn’t need her to fix my nails anymore and left.
As a client, I felt that her laughing was really rude and inappropriate. The worst customer service. I have been to other places where if their work chips off or nail breaks they fix it with a good attitude. They are not rude about it and laugh at their costumers.
Overall, don’t waste your money coming to this salon. Gel manicures don’t last and the employees are rude.

Been here a few times, never a great experience but gets the job done. The last time was the last straw. I sat soaking in luke warm water for 20 minutes before they got to me. The massage chair barely worked and made grinding sounds, so that didn’t help pass the time.
During my pedi, I was just confused. I ordered one with massage, I got something like a light rub and exfoliation that focused on just a couple spots that were rubbed raw. Then a hot stone came out, and burned me! She was apologetic but still. Then my wet feet were wrapped in plastic (nothing put on them!?) and luke warm towels placed on top. Um, ok!!! Then she rushed through my polish and asked me to sit down and wait who knows how long for a manicure (which I didn’t ask for). On a positive note they are friendly and you pretty good waxing.
Might come back in a pintch but there are better places in town.

I went in today for a pedicure and a fill. Kelly did my pedicure and it was perfect. I’m very happy with how it turned out. Yen did my fill and she was very thorough and detail oriented. I showed her a photo of what I wanted and she was able to match it exactly. She is very talented. The a
Salon was clean and the staff was friendly and accommodating. I think their pricing is pretty average, I paid 38 for a shellac fill and 25 for a pedicure. Parking was easy, and the location is in a very nice strip mall. I had a very good experience and would definitely go back.

The place is filthy! The gal that did my pedicure used the same ratty towels as the customer before; I’m assuming because they were wet and draped over her station. The «massage» was a gloved woman rubbing oil on my legs. She didn’t even attempt to rub it into my heels, the only places that need oil! No oil, massage or even lotion with the manicure which is clearly stated on their price sheet. It seems like a sinking ship, one that I won’t be on again.

Got gel here for the first time :(a lady named by did my nails and it came out blotchy. Never going back :(

My first time here today, walked in was warmly greeted by the 2 front ladys that sat at the desks.
Im originally from san jose area & I normally get my nails done at Color Nail Salon.
The lady’s that do the pedicure are very quiet & to themselves. They come off friendly, well at least my lady Kelly who did my pedicure was quiet & a but friendly. also. I observed her doing my toes & she is slightly heavy handed while painting my each toe, it felt as if she was pinching my toe everytime she would paint them.
BUT the lady at station #6 that isn’t wearing a name tag out of all of them comes off really mean-​like. Not very friendly for a pedicure. You would think you want to enjoy a nice small convo or relax full pedicure especially it being our first time here and all. But there was mo conversation nothing.
Over all this place is clean.
But the works look so unhappy. Why?
I possibly wouldn’t look forward to coming back to this salon.

I LOVE the work of most the nail artists at Tip and Toe. They’re my favorite place to go to because my nails are always super beautiful for a very good price. They are AWESOME at doing designs and have a lot of designs to choose from. They even have water and snacks available to you.
BUT, some of the staff at this place need a serious ATTITUDE CHECK!!! RUDE! I have to give them credit though for getting rid of the most rude lady that use to work the front desk. I applaud them for that. Im sure its because they had so many complaints. But there still are a few that work there that are very up and down with their moods.
But because they are so good at what they do for such a great price, it is where me and my friends go to get our nails done.
They’d get 5 stars from me if they worked on their customer service skills a bit.

My nails looked rather nice when I was finished with my appointment, however they immediately began to chip and break and crack within a day (gel nails) which has never happened with another salon. Really poor job. Hoping I can go back and get them fixed but will not return for another appointment. This shouldn’t happen when paying 25 dollars.

I’ve been here several times and each time I was lucky enough to have Tammy work on my nails. She is so talented and I can tell she really cares and is a perfectionist with her work. I only come here to get my nails done for special occasions like Valentines and Christmas… and each time I get my nails done here the nails seem to last forever! I always get the full set gel nails in the french manicure. Today I came to get a Christmas theme and was very pleased with the outcome.

I got my nails done by Tammy. She is fantastic. Very polite, focused, and keeps her station clean. She did an amazing job on my acrylic nails. I seriously recommend her. Out of everyone here, she’s by far my favorite. I’ve been coming to this place since I was in middle school (I’m now 23) and I have been coming back every since.

Sam is so talented! I won’t go anywhere else in the area to get my nails done. She is fun to talk to & she does a great job. EVERY time!

I’m sitting here on my second visit since i moved to Morgan Hill in June. Both times Ive come for a pedicure. On my first visit I was 38 weeks pregnant & came in for a good foot rub down. I called for an appointment & waited anyway. Then I was offered a chair but told the back massager didn’t work! It shocked me since I was VERY pregnant and obviously looking for some relaxation for my body that had been taken over by my baby!!! I opted to wait longer (30 minutes total) because I really needed this ME TIME. The pedicure was ok but I sat longing for my favorite place Nail Spa by Tammy in downtown willow glen. Maybe I was being too snotty, I decided to give them another try.
My Second visit today is two months after my first. I have a 7 week old at home so again I come in needing some me time & some pampering. I opted for the deluxe pedi ($ 28) since it includes 10 minutes of foot rub. We are a few minutes in & my girl’s phone rings… She takes it out of her picked & ANSWERS! I was shocked & not super happy about it. It’s definitely a little too laid back in here. As my time here ended another girl started vacuuming all around & I think that set me over. I’m trying to relax!!!
Things that I do not like:
— they set timers for every service they provide you so you constantly hear the beeping of timers, whether it is yours or the person next to you.
— there are TVs all over & it really ruins the ambiance.
–the girls talk to each other loudly the whole time, again ambiance ruined.
— the noise impacts your ability to put your head back & relax.
Things I like:
–they have cold water bottles they offer everyone.
–they have massage chairs to sit in while your toes dry.
–they have a variety of pedicure choices from the standard $ 19 pedicure with only two minutes of massaging to the $ 40+ pedicure with the works.
All in all I have been spoiled by Tammy & her girls… They set the bar pretty high!!! It may be a far drive but I am likely going to head back to Willow Glen the next time I need a pedicure.

Update: Came back to get my nails done for a wedding. I had a hard time deciding what to get. The girl at the front was friendly and took the time to help me choose a cute design that matched the dress I was going to wear. I got a gel manicure and am so happy I did. It’s been about 2 weeks and it still looks perfect! Normally, when I paint my own nails, it only lasts a few days before I mess it up LoL
They gave me bottled water and there’s a basket of goodies too. Oh, and they have free WiFi now, very cool. Will definetely come back again for the gel manicure.