Smith Rentals

I’d give this company a 0 star rating. The worst landlord I’ve ever had. I lived in one of his houses for two years. Spent a whole winter and a half with no heat claiming the issue was resolved every time he sent maintenance over when it wasn’t. Andrew Smith is not Personable at all, in fact in my two years there I had never even met or seen the man. He would ignore phone calls and emails and you could only speak to his secretary. He treats his tenants like second class citizens and with no respect whatsoever. I’ve never been treated more poorly or with such disrespect as I have when I lived there. When we moved out we were expecting our security deposit or at least most of it. We cleaned the whole house and all appliances spic and span, absolutely no trace of dirt. My mother actually did a lot of the cleaning. My mom used to clean houses when she was an illegal immigrant in Miami so I think she has an idea of how well to clean a house. Andrew claims that the appliances and house was a mess and they had to reclean and reprint everything which I know is not the case. He’s a liar, and an asshole. He also took us to court over a bounced check when the issue was resolved immediately after it had bounced. Then when it came for the actual court date, my roommates and I showed up and guess who didn’t even show, you guessed it, Andrew Smith. he is the worst person to deal with, to talk to, that is if you actually get ahold of him. And when you do he talks to you in a degrading manor which is really disrespectful. I would never rent from him again if he was the last landlord in Morgantown. I’d rather live in a tent and I’m being 100% honest. He is the worst, DO NOT RENT FROM HIM.

If I could leave zero stars I would. The Smiths bought the place I was renting. They tried to get me to pay a new security deposit if I wanted to stay while they fixed the place, or else move. My roommate was disabled and asked for an eviction notice to show DHHR so she could arrange new housing. A week later they had their friends from the city code enforcement break into our house, condemn the place for an «illegal lease,» and we had to move by the end of the day. They had their own property condemned to throw a disabled person out on the street to save them the $ 75.00 it costs to legally evict someone. Seriously, please DO NOT rent from these slumlords.

I rented from them when I moved to Morgantown and although the owner was very nice, their son (who handles all the business) was very rude, dismissive, uncooperative, and uncaring to the problems we reported.
As an example, although the rent was reasonable, when winter rolled around, the electricity skyrocketed to $ 250 per month from $ 50 when I had only used the baseboard heat for half of the month. Now, I didn’t make much more than minimum wage and have never paid half that much for electricity in my life, so this was very expensive to me. The electric company directed me to the landlord, so I called for someone to see if it was an error, and the son told me I was wrong, that $ 250 was low, I should «be grateful it’s only that much», and I should just use less heat.
I decided to tough it out, bought an extra blanket, and only resorted to using the heat one or two days out of the entire next month, but the bill went down only ten dollars. When I contacted the neighbors living downstairs (who I was friends with), they said their heat was on all day every day and they only paid $ 50 – 70 per month. When I contacted the landlord’s son again just to request someone to come take a look and make sure our meters weren’t accidentally switched (I honestly was very polite), he refused to come out because it was «pointless and stupid», called me a «conspiracy nut-​job». Seriously. That’s an actual quote, and his emails weren’t that much more polite. I tried to ignore the insults, remained professional, and again requested that he just have someone take a look considering I kept track of the kw/​h for the month and there was a big discrepancy. I told him I don’t mind being wrong, but it would just make me feel more assured to have someone show me. He told me I was «getting on his nerves» and stop calling about «master plans to steal your money». I had no choice but to suck it up and pay the money.
A month or so later, after finally convincing the power company to send someone out to inspect the meters, they found that there WAS a mistake between the two floors and I was credited $ 620 from the discrepancy. So, at least it had a happy ending, but I still wouldn’t recommend anyone deal with Smith Rentals, as you won’t be dealing with the owners as much as their very unprofessional and confrontational son.

Was really excited when I saw the website– well designed with plenty of houses for rent. But after talking with an agent over email for 3 weeks and clearing out a weekend to view properties at her request, she informed me the day before we were to go look at places that she had nothing available. I also became a little concerned when I saw a house listed on her website that we’d been in contact with the current renter who hadn’t gone through Smith at all. I don’t know if they’re just finding random house to put on the website or what.