Have been a customer since 2000. That gives me 15 years of excellent service. Then the company was bought out by Ameri-Gas. Unknown to me, my scheduled December propane fill was never made(still lists as scheduled on my account). In the middle of January, my tank went dry necessitating an emergency fill and taking a day off of work to meet the driver. When I called to schedule the emergency fill, I was told they would try to make it out that day. Middle of winter — no heat Needless to say, I will be looking for a new propane supplier come spring. Update: I have purchased my own propane tank and have switched to a new propane supplier. I am no longer a customer of NM Propane.