The Cedar Mill, Inc.

Don’t even know where to start. The owner (Mike) came out and promptly told me that he already sold 3 fences that morning and was only here as a courtesy. He explained that since he owns the company he doesn’t care if he sells to me! He then went on a rant about how a former employee that was injured on the job was an ass for getting hurt. Had I not just had back surgery I would have tossed him out my patio door! I gladly took my business elsewhere!

So first I want to say that our fence looks great and that I was pleased with the three gentlemen who came out and installed it. They asked several times for clarification on specifics, which I appreciated. We had about 200 linear feet installed and these guys were able to do that under four hours.
The reason I give this company one star, and why I removed their sign from my fence and will not recommend them to others, is because of their owner, Mike. My wife first met Mike and he gave her a fair estimate. After that meeting, we changed our mind on the layout of the fence, and asked if he would come back for a new estimate. The new estimate was not as low as we thought it should have been (compared to the original) but still comparable to other quotes. As he was drawing the design, Mike asked us what we did for a living. In a very in-​direct route, he started discussing his views on some controversial topics (police shootings of minorities, President Obama, etc.). My wife and I attempted several times to redirect the conversation back to an estimate, however Mike continued to discuss this. It became uncomfortable and I began to think we shouldn’t do business with this guy. Multiple times he used terms like «blacks», «retards», and «racism doesn’t exist anymore». Again, none of this has anything to do with his company being able to install a fence on my property. I regret doing business with them on a moral level, and as long as Mike is associated with this company I would not endorse them and will hire someone else when it is time to fence the rest of our property.
P. S., you will know Mike owns the company as he will tell you about it 15 times in a span of 10 minutes.

The Cedar Mill did outstanding job with our fence. They recommended an appropriate fence for our yard in the city and were competitively priced. Their estimate and final price was exactly the same! No surprises at all. They came when they said they’d be there. The helped provide us with guidance with our city lot boundary. We got the perfect fence for our yard. Everyone who sees our fence loves it. We love it. Nice job Cedar Mill. I highly recommend them.

This company is awful to work with. They will tell you whatever they think you want to hear to get your money, after that they have no interest in standing by their product or workmanship. I have had my fence a few months and they are avoiding my calls to repair the hardware a broken latch. We got a black aluminum fence. The first week we had the fence a bunch of screws were hanging out of it, now the screws that hold the latch on are totally stripped. I scheduled them to inspect it and they never showed up, I called and they said they had to look into it and call me back, 4 days later no call back, I called a second time they told me the same thing, still no call back. I’ll be filing a complaint with the BBB.

We had our fence installed 7 years ago and the fence posts were not properly installed. You don’t find out this kind if thing until after several winters and realize that the posts are slowly being pushed out of the ground by the freezing and thawing. We now have a foot gap under our fence and our gate will not close in the winter months. I called and was told since it’s been 7 years it’s not covered under warranty. I asked, «You don’t cover improper installation?» She replied, «No, since it’s been seven years.» Buyer beware.