Red Rocks Cyclery

Really great place. Love the owner, he sat and talked to us for a bit when making our delicious coffees. Mind you we didn’t get anything done bike wise just the coffees but it was still a great experience love seeing mom and pop stores still around. Happy to support it even just with coffees :)

Mark was awesome! We had called to rent bikes the day before but upon arrival realized we had called a bike shop (same name) in Utah. Thankfully, Mark had a bike for us to rent and pointed us to several local trails. His recommendation was on point for what we wanted to explore nearby. I would rent from him again!

I was a few miles into a 20 mile loop on my mountain bike and realized that my rear shock desperately needed air. Being the only shop in the area, I stopped in for service. There was only one other person in the shop when I was greeted. I explained my situation and the guy gave me a run around explanation how he doesn’t lend out his tools and would have to charge me $ 5 to do it himself. I told him that I was in the middle of a ride and did not bring cash. He told me sorry, but that was his policy. Seriously? This is the equivalent of asking a shop to pump up a flat tire. I’ve raced bikes for over 15 years and been to shops all over the US and have never come across a shop that wouldn’t help a cyclist out with one of the most simple maintenance requests. Fortunately, I ended up finding someone on the trail that was happy to let me use their shock pump for 30 seconds. That’s how the cycling community is supposed to work. This guy clearly doesn’t get it and I will make sure my friends never go to this place.

My wife took her bike in while I was out of town because the cassette was loose. They fixed her bike on the spot. We were overcharged by mistake, when I brought this to their attention, they fixed it! That is pretty good customer service.

THE NICEST GUY (5 stars) right up to the point where he turns REALLY MEAN (1 star) = 3 stars. They have «Random» hours, open when it fits them. Its run by a husband and wife who clearly can’t relay messages correctly or communicate, thus they take it out on their customers. I would recommend them, but I will always warn them people to be ready for a Jekyll and Hyde experience. The best part is its location because its pretty. But I go else were now.

This guy is either a complete grouch or funny as hell. It depends on what day you catch him on.
Husband and wife duo. They often do not have enough help.
He needs a better selection of bikes. Not just Specialized and Turner. Boring.
I hate to say it but the coolest thing about this shop is the location and his brand identity. Absolutely the coolest bike shop logo you will ever see.
I have hope they will grow and improve!

Stopped in here to rent three mountain bikes for a day, arriving at 4:40 pm. The clerk/​owner greeted us and showed us the rental bikes which were locked up outside. When we asked about pulling them out to try for sizing he said, sorry, they’re locked up and we close in a few minutes. Overall, he was more interested in the repairs he was making on a bike than helping customers with money in hand. We wanted the bikes for the next day but were told we’d be charged for a half day on the day of pick up and a full day for the next. Overall cost was going to be $ 100+ for each bike. We also said we needed a kids bike but he didn’t have any and suggested we try the Bicycle Dr. in downtown Denver. Although this was a 30 mile drive, it was well worth it as Bicycle Dr. knows how to treat customers and we were able to rent all of the bikes we needed for $ 140 for the day, even though we picked them up the night before our ride.

Good God … I“m the first person to review this place!!! This family owned bike shop is the crème de la crème for cyclist enthusiasts in this area. Ma & Pa (no, they’re not old) are so kind and doing basically everything themselves.
I rented a Specialized carbon road bike (Tarmac i think/​) for about $ 60. Rode great. He did a great job sizing me and putting on the right pedal to match my clips on the shoes I brought. This is while juggling about 4 – 5 other customers by himself. They sent me off on my eipc ride and gave me their number … just in case.
Upon return, she took care of my paper work and gave me an excellent cappuccino. It gets cold quick screaming down Beer Creek. They also got a cantankerous little 8 year old causing trouble. You can amuse yourself my getting him riled up and walking out high & dry. :)