Morris Animal Inn

I brought my dog Lucy here for the 2 week board and train and am thrilled with the results. My husband and I didn’t have the know how to train our big, energetic coonhound so we decided to do the board and train. It’s worth every penny! You walk in and it looks like a luxurious human hotel. Lucy’s trainer Ally greeted us and answered all of our questions. Being a nervous mama I emailed every few days and received a response within the hour. Lucy has learned so many skills which I could’ve never taught her myself. After the two weeks Lucy and I went for a training session where Ally spent at least an hour and a half going over everything Lucy learned. They also gave me a folder of instructions to keep up with the training myself. I’m so thrilled with how Lucy turned out and I look forward to reinforcing the training with the skills I learned. I would highly recommend. Additionally I chose this place because they only use positive reinforcement and not shock collars like other places.

I would highly recommend Morris Animal Inn to anybody looking to lodge their pet. For the past two years, I have used them for short stays for my dog. Recently my dog had to stay for nine days. I left him there knowing he was in the best of care. I am always greeted at the front desk; they always go over what I want for my boy during his stay, which puts me at ease.
I have called to check on my dog while I was away and the staff have always given me very detailed information. Morris Animal Inn is full of staff who truly care about the pets and my boy always comes out with a staff member who I feel treats him like their own.

BEWARE! I have honestly tried giving this place many chances over the last 5 years with having my dog groomed there. This last time I had to wait over a month for my dogs grooming appt. I always have my dog expressed groomed because I am not comfortable leaving her there all day without going to bathroom and sitting in a cage in between washing, drying and cutting. I have never been happy with her cut. Her face is never cleaned up enough leaving it to grow out in a matter of weeks. They just use a buzzer on her body which is always uneven. This last time I called to confirm my appt the day before after booking it more than a month ago and they told me they have her in for a groom but not an express. The lady on the phone said that I must have not mentioned it was an express groom and that why it wasn’t put in as that. When I booked it over a month ago I had spoken to the manager because I was shocked I had to wait over a month to have my dog groomed and explained I always have an express groom and she gave me a time of 10am for drop off. Anyway after blaming me for their error what happened to customer is always right especially when I pay $ 100 each time I go for a grooming appt she was able to tell me that I could still come in for a grooming express appt after I told her she needs to accommodate me after waiting over a month and now having my appt imputed incorrectly. Not to mention I’m a loyal paying customer with a lengthy history of grooming and boarding.
So I bring my dog in the next day. She was done in two hours and honestly Petco does better cuts then this place. Anyone can shave a dog down. Her coat is all uneven, looked like they butchered her or the person had no idea what they are doing. Her face was so long. I had to cut her bangs myself when we got home and fix her nose. This place is overpriced and has groomers that have no idea how to cut. In the past just to be a nice customer I would tip for haircuts that were always horrible and was told that multiple people work on each dog. I think they lack the proper staff to provide and accommodate the dogs with nice haircuts.
Lastly, my dog was boarded there 3 times in the last few years and each time I came home to a sick dog. I paid for the luxury dog suite for her, paid for 4 walks a day and 2 playtimes. Once she got a UTI the other two times a upper respiratory infection.
This place only cares about the bank not the well beings of the dogs. I have tried to give this place the benefit of the doubt but after this last grooming appt I’m done. My dog is my baby and I’m done bringing her to this horrible place! I wish someone would open a really nice grooming business that knows what they are doing and actually takes pride in their work. Not just shave down and ship out.

I had never been to this place before but decided to board my dog here anyway because I had heard such good things. I checked the website and even spoke to someone on the phone a few times finalizing my dogs stay. I guess I should have visited the place personally before I decided what I would be doing with my dog, because after being there for 15 minutes I can say that I will never be returning here, and I strongly advise anyone else to do the same. The place looks beautiful when you arrive, but the weird thing is, is that there are no dogs playing outside on all that property. When I walked in the place was very welcoming and friendly so I have nothing bad to say about that part. I asked if it would be possible if I could see exactly where my dog would be staying, since I didn’t visit before that day and was told that I couldn’t see the room where my dog would be staying but could see a room that was basically a show room. I was told that my dog would be staying in a smaller room which I wasn’t too happy about. What really set me off about this place was that my dog would basically be in his cage/​kennel/​suite whatever you want to call it, all day long. I had selected the «2 business walk a day» plan which meant my dog would be taken on a 7 – 10 minute walk twice a day and that was the only time he would be out of his cage. To get my dog more outside time would cost me $ 45 a day which is a total outrage. I kept asking because I was totally appalled at the fact that the dogs spend most of the time in this cage area. How can a place that thrives on taking such good care of the animals, make people pay for outside time. One would think that would be included in the ridiculous price. What would I be paying for? My dog to sit in a cage all day? No thanks. So after this realization that I would never leave my dog here, I told the staff that I would be taking my dog home. When I decided this I had nearly 5 staff members and some manager approach me and talk to me and ask if there was anything they could do to change my mind. I made it very clear that I was extremely upset about the fact that my dog would be in a cage all day except for this 7 – 10 minute walk twice a day. The manager then told me that having dogs socialize with other dogs all day isn’t necessarily the best thing for dogs because it makes them anxious and at that point I was totally uninterested in anything any one of these people had to say. I wanted to take my dog home as fast as I could. There is no way I would leave him in this pound environment. I advise you to look elsewhere.

Takes forever to get an appointment to have your pet groomed and front staff very rude. Would not recommend.

Beware! The people at the Morris Animal Inn do not have a passion for animals. They would rather watch them suffer. This is my experience: I brought my 2 pugs to the Inn for daycare. My one pug, Nottie, has trouble walking. So I brought her cart to daycare and on the first day they said she had a great time. Nottie also needs a little extra help to pee. A little squeeze on her side usually works for her. I told the girl at the Inn — no problem. Great first day. Day two was a totally different experience. When dropping them off in the morning a different girl said they do not take dogs with carts and do not help them pee. Why not tell me on day one? I asked that they help Nottie go to the bathroom this day as she has no where else to go and they said no. They said they know how to do it but won’t. So I asked again — Nottie will have to hold it all day? They said yes. They would rather watch this little girl suffer with a full bladder all day. The girl was very insensitive and clearly had no compassion for my pups. I left work early to pick them up earlier and asked to see a supervisor. She was a repeat of what I dealt with that morning. Very unfeeling and no passion. Think twice before taking your pet here. Luckily I was able to get my babies into daycare at Wash n Wiggle. They came to my house and picked them up the next day and sent me pictures throughout the day. They had Nottie in her cart and helped her to pee too. They rock! Stay away from the Morris Animal Inn!!!

This facility is nice and the folks who work there seem like very caring animal-​lovers. My puppy stayed here once and had a great time. When I picked him up he was all tuckered-​out, just as I had hoped. But I haven’t been using the Morris Animal Inn’s doggie day care or boarding services because K9 Resorts opened a facility in Madison, which is much closer to my home. However, K9 Resorts doesn’t offer dog training, so I’ll be back to Morris Animal Inn for that. They seem to have excellent training programs.
The reason that I gave Morris Animal Inn only 4 stars is because I hate trying to get in touch with them. «Hate» is a strong word, but that’s exactly what I mean. When I call Morris Animal Inn, I *always* get their voicemail and I have to wait for a return call. More often than not, I end up playing phone tag with them. Very frustrating. I don’t understand why they cannot have a live person answering their phones, at least during normal business hours. I would imagine that this incessant voicemail/​phone-​tag process must result in lost business. Perhaps they don’t care.
Also, IMHO, it’s just goofy (and old-​fashioned) that they don’t have a «Contact Us» page on their website. In short, this business operates in a communications time warp. That’s why I’ve deducted a star. However, once you get there and deal with their lovely staff, you know that it’s a nice facility staffed by good people.

After a «complimentary trial» daycare visit that ended up costing $ 30, my dog and I will never be returning here again. When I tried to book boarding, the staff said it was required to bring my dog for a complimentary day of daycare for a minimum of 4 hours. When we arrived, they explained my dog won’t have an opportunity to go to the bathroom outside unless I pay $ 13 per walk, she would only be able to defecate on the other half of a cage, which they refer to as their «indoor elimination area.» I added the walks because otherwise that would be a miserable day for my dog. What a scam for a complimentary day!
My first impression when I called for pricing was a feeling as though I was on the phone with a used car salesman. The pricing structure is ridiculously complicated and completely over the top. The lady was explaining prices for approximately 30 minutes and then ended with, «is this the type of experience you want your dog to have here?» after she explained an added package that would be over $ 150 a night. I requested to have the information emailed and she wasn’t able to do that, so she mailed the pricing, which is just as confusing in their brochure. For instance, why is a walk called a «business walk» why do none of the A LA Carte Services describe how much time you’re paying for? I tried to schedule grooming for my short haired medium size dog and they said it could range from $ 65 – 85 depending on her behavior? I’ve never heard of that before… If you look closely at their «menu of services» you will see they charge $ 4 per meal if you want your pet on the same food they typically eat. It’s obviously not good to switch their food while boarding since the pet is already stressed, so why would they charge $ 4 per meal to serve your own pet food that you provide? Just one of their ludicrous charges.
When I first entered the facility, I noticed there were no dogs playing in any of the outdoor play areas, or anywhere besides cages that reminded me of an animal shelter. There were no dogs in the pool, and there were no cats in the open cat room with scratch pads, toys, and beds — only in cages. I then realized it’s because the place is too expensive so all the animals were just in small cages. When the staff describes the «indoor elimination area» — it’s actually the other half of a cage. This reminds me of the animal shelter my dog was rescued from, so she would never be boarded there. Apparently, unless you add these additional services your dog would NEVER be taken from that cage during their stay, not to go to the bathroom, be pet, or play. They would stay there ²⁴⁄₇ — which is just cruel. If you boarded your dog here for a week and didn’t add a 15 minute, $ 13 walk, your dog would never see the light of day during that week.
Additionally, Morris Animal Inn isn’t staffed 24/​7, which many less expensive boarding facilities are, and when I asked about that they said the owner, who lives 10 minutes away comes everyday at 1am to check on everyone, which doesn’t sound believable to me. They don’t give written reports about the dog’s time there and when I called to check on my dog, they said they would just tell me everything when I picked her up, at which point I was expecting a written report, as the other facilities provide. After picking my dog up from daycare, where she was for about 6 hours — I took her home and she was extremely energetic, like she had been locked in a cage all day. I paid $ 30 for this «complimentary required day» and drove all this way for nothing because this was a horrible experience. My advice is to go to any other place for a better experience.

Morris Animal Inn is by far the best facility in the area for boarding, grooming and day care. My dog gets excited as soon as we approach the driveway there. I have been a customer there for over 15 years and have brought all my dogs and foster dogs there over the years. I have nothing but good to say about the grounds, accomodations and the staff. We are lucky to have such a good place nearby.

My family has been coming to Morristown Animal Inn since I was very young, probably 15 years now. They’ve seen two Golden Retrievers from puppies to full grown beasts.
As I was driving today to pick up my buddy, Ben, I realized I haven’t ever thought to write a review. A place to leave your dog is a very personal thing where you want the top service to make sure your dog (best friend) is happy, safe, and well. Morristown Animal Inn hits every single detail, over and over again, year after year, visit after visit.
On week long vacations where our dogs have stayed, they make sure to call us if ANYTHING is an issue. Ben not eating or sleeping well, phone call. Ben didn’t enjoy the swimming pool, phone call. Ben is doing great, enjoying his activity time, phone call. They’re the best.
A long time ago we decided to make the decision to leave our last dog Sparky here and we’ve never turned back. After picking up Ben a few minutes ago and talking to him about his stay (you know how humans and dogs can easily communicate), it’s easily understand why we’ve never and will never trust another animal inn.

I left my 2 dogs at Morris Animal Inn overnight for one night, dropped them off yesterday with pick up today. I don’t have any real complaints, or issues… about their care and the dogs seem to be fine.
However, I paid $ 189 for both dogs for one night and the reportback I received was pretty paltry. When I left the dogs on Saturday, I advised that I would be calling later that day to see how they were. The response was, «we wont’ have much to report until pick up». Regardless, I called about 7 pm, only to find out the office is closed and no one picks up the phone.
Upon pick up today, the extent of the report was…“they were great”. No details on whether they ate, peed, pooped, were they restless, barking, etc. Both dogs were left with medication, I had to ask if they received it, and make inquiries about more specific information, and even then, what I got back was vague and seemed canned. In some boarding places, you get a written report, or at least a report with more information included.
For almost $ 200, I would expect a more comprehensive report back and the ability to check on my dogs with the people I have entrusted their care to.

We brought our female standard poodle to Morris Animal Inn for a single day. Our objective was to sample the care there so we would have a good place to bring her when we go to Europe or for longer US trips. We live in New York City and when boarding her, she gets only minimal care even at a high price. MAI was terrific. Our dog got two sessions of group play, a session on the treadmill (which she easily took to) and a session in their saline swimming pool. She loved it. She is a very energetic dog (3 years old) and in great physical shape but she was totally exhausted and fell asleep in the care on the way home. So now we can got to Italy and not feel guilty about leaving her at a kennel. At MAI, she has her own suite and lots to do. No crate for her. And even with all the add on activities, it is cheaper that boarding in New York. It is treat for my dog.

My dog loves it here. She always comes back happy and smelling good. They do a great job of cutting her hair. I have an Airedale and no other place knows how to cut her hair as well. When she was having stomach issues, the staff called me and asked me if it was okay to give her medication. HIghly recommended.

We boarded Alex at a few different places before choosing Morris Animal Inn. He would come home sick and a few times with lesions on his body. I checked out the Morris Animal Inn, toured the facility and boarded Alex. OMG! He loves it there and they love him like he is their own dog. He is actually excited to go to the «spa» as we call it. They brush his teeth, bathe him and he gets lots of love. Hands down this is the best place in New Jersey. I can now go away and have peace of mind that Alex is very well taken care of. Thank you Morris Animal Inn for your loving care and attention that you give Alex. Money well spent.

We recently adopted a cat of whom we absolutely adore and love like our own child! We had to go away for some time and really needed to find a place that our cat would be happy in. We researched online but there’s really not alot of cat hotels or reviews on it– mainly on dogs. Out of every pet hotels/​boarding, Morris Animal Inn had the most exposure and positive feedbacks– so being careful parents, we decided to visit the facility. It was definitely high end– they have various cat suite/condos.and you can book play time, one on one time even a cat stroll! Although the price is steep– it was really worth it– our baby came in grumpy but when we picked him up– he was so happy and well adjusted. The people at the inn are so friendly and really truly just enjoy animals. I would absolutely recommend this place to any cat parents — it is very very well worth it!

We recently moved to NJ from Texas and my very spoiled little dog rarely been left alone. I wanted a good day care for our «baby» to get him socialized and we needed to find a place to board him since my husband and I travel from time to time. Our dog has never been left with anyone but family so I wanted the best. A friend recommended Morris Animal Inn and I’m so happy we found it!!!
They love my dog and make me feel so reassured he’s in good hands and cared for during the day. Since he’s been going to play group once a week, he now is a different dog! He was always very protective and would bark at any dog or person he saw. Now he’s ready to play with all the neighbor dogs.
I’m SOOOO happy with this place. Yes it is pricey, but my dog is my baby and I wouldn’t go anywhere else!

We had plans to travel over the Memorial Day weekend, but no place to bring our dog. I knew about Morris Animal Inn, but didn’t know anyone personally who had used their services. Of course I had checked out the reviews on Unilocal and they seemed to show a thumbs up from most people.
I knew it would be costly since they tout themselves as a higher end boarding choice. We also had a bad experience at a different «pet hotel» in East Hanover. The cost didn’t matter as long as the care was loving and thorough.
I called and scheduled the 5 day stay. The price was steep, but I had to have the a la carte services to be sure my pooch would be happy. Unfortunately, I was unable to tour the facility before I brought my dog in. I did however ask for a quick look and I was taken upstairs and quickly given some visual evidence that I had made the right choice.
After, when I was getting back into my car I stopped a woman who had just picked up her happy dog. I asked for her opinion and she said she brings her dog there every week to play and have fun. I was happy to have a face to face conversation with a real person who gave a glowing recommendation. Her dog was very happy which made me feel better.
When we went to pick up our dog, she came out excited and happy to see us. She was in great spirits and the person who brought her out gave us a great report of her stay. If not for the expense, I would probably have given 5 stars.

My dog Georgie loves it here! Georgie is not your typical calm dog and loves to cause scenes and the staff here do such a wonderful job with him. Also, kept my cat here during a vacation and she came back as happy as I left her. Definitely trust your animals here!

This review is straight from my pups mouth. She loves to Bark about Morris Animal Inn! I am a rescued St. Bernard (
). I had an older brother, Wendell, who was also rescued and had cancer. This was the only place that would take both of us when my people had to go away. They call it camp and it sure is! The people are so nice — I am not afraid here, it is like my second home. The setting is like a resort with a pool, large rooms, constant care and love!
I just had a spa day, bath, nails, hair cut! I love it here and so do my people! It is worth the drive and easy access to Highways.
I am going to bring my new cousin Brownie here this holiday, he is also a rescue! these people are something to bark about — they all love what they are doing which makes it such a special place! woof woof — Holly

I researched a ton of boarding places for my 4 month old english bulldog and I was nervous about leaving him ANYWHERE. He is our only puppy and thus very spoiled and I was worried he wouldnt be comfortable anywhere that wasn’t home.
I found Morris Animal Inn after researching online and decided to take a look. They did an initial trial with our puppy and had him stay for 4 hours to see how he would do.
He was very happy when we picked him up and seemed to have enjoyed his stay there.
I knew I would be going away in a few weeks so I wanted to start by leaving him overnight to see how he would do. Each time I picked him up he seemed very happy and the staff made me feel so comfortable about leaving him there. They are all very sweet and nice and are always available to answer any of my questions/​concerns.
When the day came to finally leave my puppy for a week I felt very comfortable doing so. I got updates on how he was doing everytime I called and knew he was doing great.
When I picked him up he was his usual happy self and had even gained some weight which was an indicator that he was eating regularly. Having him there also helped with housebreaking as he learned to go OUTSIDE on a structured schedule.
The staff even had his picture taken for Valentine’s Day and had some cute pics of him for me when I got back.
Really love having my puppy here and its comforting to know that when I do have to go away he will be in a place that he loves and with staff that treats him like one of their own.