Heater stopped working at about 9am. We have 2 young children in the house and cold weather was moving in that night. I called Rich’s Refrigeration and he was at my house in 30 minutes. Fortunately my kids are in daycare and didn’t have to be home in the cold house. Rich assured me that I would have a warm house by the time my kids got home that afternoon. He didn’t lie, he had my old gas boiler out of the house and a new one installed with 2 hours to spare. Made the day for everyone. Highly reccomend.