Bulwark Exterminating

Bulwark is great. They return no questions asked if we have an issue after a treatment. Darryl Gee is awesome. We use them for our home & rental properties.

Orlando Council has been providing excellent service for years, initially when we lived in Raleigh and again when we moved to our new home in Youngsville. He is very helpful and knowledgeable and always a pleasure to talk to when he visits. We haven’t had any real problems with pests since he’s been coming around.

My technician was courteous, on time, and very professional. What else can you ask for in customer service! His name was Paul!

Matt Welsh came out to do our initial service. He was very friendly, informative, and thorough. We were super impressed :)

We had the pleasure of having Matt Welsh as our tech. We can’t thank him enough for the great job that he did on our home. Matt is a very knowledgeable professional that takes pride in his job.

Our technician Daryle Gee was very knowledgeable and friendly. They were flexible with me in scheduling and showed up promptly. We are using them for both our house and a rental property and are very pleased so far.

We had Paul Moore back out to re-​spray a few areas in our home. As always Paul was polite, courteous, thorough and professional. We would not hesitate to recommend his
services.

Hired Bulwark to take care of an ant issue we were having. Paul Moore was the one they sent to the house. Great guy, very knowledgeable and work quickly and diligently to try to make sure he took care of the problem. Very friendly and really seemed to know what he was doing. Assured me they would come back if I had any issues.

We have been using Bulwark for the last 6 months and couldn’t be happier. Our tech Orlando Council does a great job every time. He’s friendly, thorough, and professional. The prices are reasonable and it’s a great investment to keep your home bug free. We haven’t had any problems with bugs since we have had our service with them. We are very pleased.

After several service calls, and little real «service», I’m sad to update my review of Bulwark. When we first started with them (and for some time afterwareds) they were great — responsive, and friendly technicians that were effective at their job.
Now the technicians they send are new, do a piss-​poor job, and worse yet, walk through my house asking me questions about my furnishings and remarking on my décor.
Really Bulwark? Last time I called for service (after a «failed» service attempt) and asked for someone «experienced», I was sent a technician that had been with the company less than 3 months, that hardly did anything. He left with cobwebs hanging all over the place outside (normally they sweep them), and in less than a week the outside of our house was covered in spider webs (even the porch area, which — in the past — always remained fairly clear for at least a month or two after treatment.)
Shame on you bulwark — maybe you grew too fast (with your focus on social media…) and couldn’t hire quality people; or maybe your management is just out of touch.
In either case, I’d recommend you look elsewhere for pest service — I will be doing so soon.
As a side note, most of the reviews on Unilocal seem to be of one technician (Orlando C) — who was also the technician for my original review. If you plan on using Bulwark at all, I’d recommend just asking them to *always* send him…

Super annoying pests and insects needed to be dealt with in and outside our town home. So I called Bulwark. The guy I spoke to on the phone was informative and very friendly. Their prices were right AND did not have to commit to a 3 – 5 month contract (as most exterminators require) so I made a single visit appointment. And, they treat inside the home (windows, electrical sockets, even house plants!) and all outside. I was told someone would show up between 8 – 10 a.m. Matt Welsh showed up first thing in the morning (exactly what I was hoping for). He was kind, personable and provided me with tips and tricks for dealing with pests should I encounter them. He also gave me recommendations based on things he saw in the house. He was very helpful. Bulwark is great to work with and I recommend this business!

Anthony arrived on time. Was super friendly & helpful.

I have been a customer of Bulwark for about 5 years. Today, Paul W. arrived within the time window Bulwark had given me and got right to work taking care of my new ant problem. He then did my regular treatment, as it was time for that, too.
It is a very hot day, close to 100°, and Paul went beyond the call of duty and took extra time to remove spider webs that were between my windows and screens, and to even brush off the blinds in the windows in my garage, which were full of webs and live and dead bugs. He even blasted a wasp that was flying around my front porch when he arrived and rang the doorbell. That’s a guy who enjoys his job!

Randall came out to do the first treatment and I couldn’t ask for better customer service. He was very friendly and polite while clearly explaining everything that was being done and how the maintenance process worked. It has been nearly a week and so far I haven’t see any bugs. Seems to be working as ants and spiders were starting to make their way into the house with the warm weather.

I used Bulwark first in July – my landlord scheduled the visit for us when we first moved in. Daryl Gee came by and did an excellent job for us; so excellent, in fact, that we haven’t had to call them to come back until now. So when we saw the first roach in the shower it was a no-​brainer who we wanted to use. Once again, Daryl’s excellent customer service and expertise make being a repeat customer an easy choice. Thanks Daryl!

Randall came out to do a routine spray. He is very friendly, professional, and informative. Importantly, I never see bugs, which seems like a huge feat down here in the south!

Paul Moore came out and did our first appointment quickly and efficiently. Since it is still early spring, we haven’t really had a good «pest test» to see if it has actually kept the bugs at bay, but so far so good!

After ants over ran our house, we called in Bulwark. Our tech, Orlando Council, came in, blasted them inside and out… no more ants! (We’ve never really had any other bugs!). The second month, the ants sent out a few scouting parties… and were clearly trying to infiltrate again. When Bulwark came, no one was home, but they took care of the outdoors anyway AND Orlando came right back out the next week and went the extra mile by spraying behind walls and around registers. Orlando, you’re awesome! Thanks so much for the quick service!
Recommend this company highly!

Great customer service. The first service (on our new home) didn’t work, but they did come back out within 24 hours of being called to re-​service the home.
I have tried several different contract based extermination companies and this is the best in the area.

I live in a townhouse community, and started seeing some big black roaches around my apartment. I inquired online with Bulwark – they were prompt and professional! I think I called on Tuesday, and by Saturday the problem had been taken care of! The technician was very knowledgable, friendly, and thorough. He was quick also. They gave me a discount just for having the tech come on a Saturday too! Pleasant surprise. I was worried that it would be a one year contract, since my lease ends in June, but you can cancel at any time with no charge. Furthermore, if you see a pest between treatments, they will come out and take care of it for you! I also think this is the most affordable exterminating company of all the places I looked into.