Crystal Cleaners and Tailor

This is the place I trust for all my family’s finest articles.
Dry cleaning is a bit of a long-​term relationship; you keep going to the same one unless they ruin something. So far, so good at Crystal Cleaners as I’ve sent dozens of articles there. They have all come back perfect — with a winning smile, some proactive touches («I found this handkerchief in your pocket, so I cleaned and pressed it for you for free» and «this button was coming loose, but I sewed it back on»), and a little sweet for my kid. Goodness, I hope the day never comes when they ruin something, because I really, really, really like this place so far.
Not the cheapest, but I don’t want them to be cheap.
Special shout out to Chip R. for the great Unilocal review that brought me here in the first place. To find it, approach it from NW Cary Parkway, turning in the second to last driveway before it hits Chapel Hill Road (before Wendy’s). It’s right there on the corner of the mall. The sign only says «Cleaners and Tailors».

I thought they were very expensive. I had 3 patches that needed to be stitched on for a Cub Scout uniform. They wanted to charge me $ 25, for something that would probably take her 10 min. I’m definitely looking around.

My review is based on price alone. My experience is that a simple hem should price out around $ 8 — $ 10. This place charges $ 15. Ridiculous! I will update this review once I pick up my pants. For now, I will not be back to this place simply based on the price.
Update — The hem on my pants was good. However, I still say that the price to hem the pants was ridiculously high. I will not be back to this shop!

The absolute WORST customer service that I have EVER experienced in my life.
I went in to pick my dry cleaning, and after some hushed conversations in chinese, I was told that my «boyfriend» picked it up. I’m single.
I explained that since I’m single that there is no way my bf came in and got my dry cleaning. They said that he came in and paid cash (not possible, I prepaid). I pointed that out and they still insisted that my bf came in and paid cash (meaning double-​charging if the story were true).
After 20 minutes of fighting and their insistence that I was wrong and my imaginary bf has my dry cleaning, I gave up and walked away, giving up on ever seeing my clothes again.
The owners are deceptive liars who do not respect their customers. If you do end up using their services, I’d be interested to know what preposterous story they tell you to reason away their mistake.
UPDATE: My dry cleaning was found and the owner apologized. Mistakes happen, but this incident was absurd and totally unprofessional.

Recently took two large comforters here to be cleaned and was amazed at how much they were able to do. The comforters look brand new even though they are over 5 years old. I will not hesitate to take anything there again.

Maybe not the cheapest cleaner out there, but one of the best! You won’t find better customer service anywhere, but if you do I’d like to check it out!

Well I guess I have tried a number of cleaners around the area… I’m not a play-​ah but I like to have a cleaners near work, near home, etc. and I have tried out a few (doesn’t make me easy, just maybe picky). I have used the services here at Mee Cleaners and Tailors (UPDATE: now called Crystal Cleaners and Tailor) in Morrisville a few times and always been pleased. The last time I went there this past week, especially so.
I took in a suit to be dry cleaned and also a couple of shirts. One shirt, a nice white one that was fairly new, had a spot at the collar that looked dark like grease or something. Prior attempts at other cleaners had left the spot still there to my dismay even after pointing it out specifically. I took it to Mee Cleaners, and they made sure to mark it immediately. I turned in my clothes and got my ticket, came out to leave in my car. The nice woman there came running out to point out a few things on my suit jacket she would like to fix for me, and also added «no charge» when she pointed them out. I thought that was a great customer service moment. She wanted to make sure I knew I needed it and that she was glad to fix it, and chased me down to let me know before I left.
I got my suit and shirts back the next day, and all were great. The white shirt was brilliant white, and that mark on the collar… not a trace left. I was one satisfied customer. The owners/​staff are always very nice and courteous as well.
Bottom line: Great service, and friendly people… two thumbs up!