La Serena Inn

Another FAIL!!!
Let me be very clear– our stay was going fine until my sweet kid got outta bed with some purplish stuff all over her arm; i don’t know what the «stuff» was nor do I want to at this point… (See photo)…
We booked a two night stay thru hotels (dot com) after someone we know raved about this place. The pros are close to embarcadero and… nothing else
Cons are staff is rude, housekeepers clearly don’t know how to determine clean linens from non. The décor is old. No pool or spa (which I’m sure I wouldn’t want to use after our experience).
So when we alert the front desk we have an issue. She looks at us like she has no flippin idea what to do. Says she can’t give a discount since we reserved thru hotels (dot com) but she offered us 10% off next stay (ya right?! Another stay?!). Then she asks would we like the bed changed. Duh!!! Yes. Now! So ultimately they offer us a bottle of wine since we decline the coupon for next visit. On our way out for good my hubby goes to get the wine (its principal now)— oh we have to drive to another hotel to get the wine??? Seriously!!!
NEVER again will I stay here!!! Never will I stay at any of their «sister» properties– best western of San Marcos (in morro bay). Please take my word for it.

Great View of the Morro Rock # room 318
Nice balcony, you see the Rock at a Good View, you see some stores to eat, walking distance to restaurants.
They serve basic continental Breakfast (boiled eggs, cereal, there is a waffle maker to make your own waffles, english muffins, blueberry muffins, toast, instant oatmeal… coffee, juice,. We Brought our 2 year. old with us on this family get away for memorial weekend and she had a good time.
We got a crib for her and she slept well!
The room is so nice, the bathroom has 2 showers (one stand up shower, the other is a tub shower (that is where our little Doll took a bubble bath in) .
The bed is big enough for 2.
We got the Hotel through Orbitz, very good price for a bayview.
The reason it is 4Stars, the Breakfast was not the best!
But customer Service was Great!
The young lady at the front was Friendly and Helpful .
We were very happy with our Stay here !
We will come back!
Thank you!

King size bed with Memory Foam Mattress was very comfortable. We were right next to the breakfast room and never hear early prep for breakfast — Thank you! Coffee was watered down — we ended up going to other restaurants for a good cup of coffee. Breakfast was very basic; cereals, hard boiled eggs, pastries, toast, waffle maker and fruit. We looked for an attendant to ask questions and no one was around. The hotel is an older hotel with the smell of an older hotel. The location is Excellent. We walked all over town. We stayed 3 nights and probably would try another hotel next time.

Super friendly front desk! Reasonable prices for a 2 star establishment, relatively clean, on a side note when did clean become negotiable at hotels??? Should be a given! Rooms are tired but serviceable.
I do think thy have the Priceline bias, you know you don’t quite get the full price treatment… When I asked for a late checkout they seemed like it wouldn’t be an issue… They looked me up on the computer and then suddenly my room was not available because it was booked for that night… Of course it’s booked you’re a hotel aren’t you??? Not what I’m asking you, I’m asking if you can work around me leaving an hour later??? It’s not like you have a 30 person housekeeping squadron waiting to pounce on rooms at 0 – 12 hundred!
Great location, sub par free breakfast, you get what you didn’t pay of apparently… Nothing in other words.
Would I stay again… Only if I booked it on Priceline for about half the advertised rate. Almost all rooms in Central Coast were going for over $ 225 a night on this weekend. LS was $ 125, right on the cusp of real value. I’d do it again for the location at that price.
Oh and I did not, repeat did not check the lint trap…(That’s what she said!)
Tap, Tap… Is this thing on?

We had our wedding reception here last March. We had 50 guests and we all stayed at La Serena. The front desk was very accommodating to our guests. The manager that helped me plan our reception and rooms was amazing! Rooms are a great size. The beds are soft, so if you’re into that, let the front desk know. The rooms a bit dated but, we enjoy the charm. Rooms are clean. The breakfast is your typical, waffles, cereal, fruit and pastries with coffee, milk and juice. Which was fine by us. The breakfast/​banquet room is a great size and is open all day. Which some of our wedding guests went and played cards during the day. There is a open air patio that has a great view of Morro Rock and on a sunny day you can soak up some vitamin D. The covered parking is nice. The location is great! Close to restaurants, shopping, local night life and the water/​beach.
When we’re not camping in Morro Bay, we’re staying at La Serena!

Do not stay here if you want a good nights sleep. It’s 1:15 am and I have been calling «0» aka front desk to complain since 11:00 pm with no response. (There is also a «499» for night manager but answering machine answers and they give a extreme emergency number and stress it’s for extreme emergencies only) The reason I am calling is that the people (?) above me are making all kinds of noise havoc, slamming things, jumping, banging, dropping things. It’s absolutely unacceptable, nonstop, and horrible… and my party of three, including a young child and elderly person cannot sleep. This is totally unacceptable. I do not recommend staying here if you want sleep. Horrible! Extremely lovely and sweet check-​in person doesn’t make up for the extreme noise and no one to help! I chose to stop here to get a good nights sleep on a weeknight of all things and right now, it’s absolute hell on earth, I should have driven straight home from Malibu instead of stopping! We stopped to get a child and elderly parent and ME a good nights sleep and I am so angry right now that we stopped here.
A day later: no one ever did answer the front desk… People above were loud until 2:30 am. I was not happy and quite exhausted the next morning. The front desk clerk was very sweet and apologized. I was going to up the stars just for him
And the gal that checked us in but upset with trite and insincere response from manager below. Five stars for the front desk day people! Apparently, there were two teenagers above us, which was no ones fault. But, I’m not happy with the below response from the manager, though. I left my number for her to call me, no response.

The best thing about this Hotel is… that it’s close to everything you want to do, want to eat, want go see!
Room was clean 5 stars
Front staff friendly 5 stars
Beds were comfortable but not great 3.5 stars
They do continental breakfast 4 stars
Overall for what you pay it’s a great little inn!
Just keepin’ it overcast at the bay
The Real Traveler

Check-​in was easy. Beds were good. Air conditioner worked great! I found out the hard way, not all Morro Bay hotels have that amenity! Refrigerator in room… always a good thing!
The Continental Breakfast is in a nice room with an outdoor area. The fruit, waffles, cereal, hard-​cooked eggs is adequate. Wouldn’t take much to upgrade it a little more!
The view from our room… eeeh… they can’t all be ‘a great view’… someone has to stay over the liquor store trash can! Haha!
But, La Serena is a good hotel with good value! Have stayed before, and will probably stay again.

Crowded week/​weekend in the area, fortunate to find a great hotel :) (college freshman move in @ Cal Poly)
Easy check in (Expedia, no questions asked), clean room, good amenities (coffee maker, microwave, fridge, direct TV w/​HBO). Easy check out, no mystery charges.
Good breakfast on top floor, by nice outdoor sundeck to enjoy the view/​weather.
Easy walk to just about anywhere, 2 blocks from Embarcadero.
Lots of parking.
Very nice staff.
* Note, dog friendly, except 3^rd floor *

Staff was nice. Check in was easy. They upgraded us to the 3^rd floor and we had a great view of the room. Liked the soap dispensers in the shower and the room was pretty big. A/​C worked great. Didn’t like the bed frame. It was big and bulky so chances are you will smack into it like I did and bruise your leg.
Did a load of laundry and the lint trap was FULL. Gross. Thats a fire hazard. They should have the maids clean it at least once a week for safety concerns.
Complimentary breakfast was pretty good although I would’ve liked hot eggs. I’d probably stay somewhere else considering the other options in town but this place was ok for what it was.

Five stars for being a great value.
+ Simple check-​in. Didn’t need my Expedia #. My confirmation #. A stool sample, nothing. I brought it for nothing!
+ Location (2 blocks from Embarcadero, 1 block from Main Street)
+ Nice staff (free upgrade to rock view with standing balcony)
+ Free hot yummy coffee in lobby. Even Decaf, in case you travel with a freak.
+ Nice, clean, big room, with outlets near the bed for phone use during charging.
+ Comfortable bed.
+ Awesome soap dispensers attached to wall of shower. I hate my tiny 3 oz travel shampoos bouncing around like some sort of Blue Man Group number, and I hate forgetting them.
+ effective A/​C is cool
+ wifi worked
+ Non-​smoking sun deck w/​rock view (albeit through plexiglass)
+ complimentary breakfast: typical basic one w/​perfectly working waffle iron, toaster, hard-​boiled eggs! and plenty of seating (mid-​week at least)
+ parking garage, parking lot, and street parking
+ onsite laundromat (though the lint trap was full, like a whole baby blanket full)

Don’t see how this has 4 stars.
Let’s get to the brass taxes on a road stop motel… which is what this is.
Beds? Decent
Water pressure? Decent
Direct tv? Yes
Clean? Yes
Continental breakfast? I don’t know, I’m an early riser. The dude behind the desk isn’t, to be sure. He had a print out sign that said «in a hurry, just drop your keys in the box»
What if I want a receipt? Ah well… where was that coffee pot that was out last night… hmm, empty. No coffee… not awesome.
at least I got the message: «thanks for staying in our over priced motel… now get lost.
Worth $ 230 for a small view of water between a bank and other buildings? Not even close.
This is an $ 89 a night hotel.

Did you read my review? I did not have a problem with Expedia. Expedia was willing to waive the cancellation fee, La Serena Inn refused. It didn’t matter that I had a minor medical emergency … they had to have their money.

We stayed here for two nights. Booked an upgraded room with a partial view of the rock. We could see the rock but it was over a lot of roof tops. The room was large, clean and comfortable. The breakfast was disappointing. The only issue we had was when a family with what seemed to be about 4 children were given the room right next to us. The kids were noisy, yelling and making a racket. This was after 10:00 at night and we were trying to sleep. I called the desk and asked if they were booked for the night. The attendant said that they had a lot of vacant room. I asked her, «why then did you put a family full of kids in the room right next to us?» I wasn’t happy about paying $ 150 a night to listen to someone else’s kids.
Overall though, I would recommend this hotel. It’s nicely located, has covered parking and as I mentioned, the room was large, comfortable and clean.

Stayed here while visiting our daughter for Parent & Family weekend @ Cal Poly SLO and found the accommodations very nice as well as the value. Views off the patio for our breakfast were very nice. Great value for the money.

We stayed at La Serena Inn for an overnight stay and here is the verdict:
Beds: OMG so magnificent. Like sleeping on a cloud. I seriously considered tearing the whole thing apart to find the manufacturer so I could buy one when I got home. Seriously amazing!
The rooms were nice and the bedspread was a soft cover that was very warm. They had a refrigerator, a microwave and free wifi!
The people there were delightful and very helpful. The free breakfast was delicious, fresh make your own waffles, pastry. yum!
The next time I am having a bad week I am going to La Serena just to sleep for a few days!
Did I mention you can see Morro Rock from the 3^rd floor? It dosen’t matter, just go back to sleep.

My stay was OK. My room was clean. Everything worked (more or less). But I found little to distinguish this place from the one-​dollar-​sign establishments down the street. I paid top dollar for a supposed full Bay view. But while I could see the bay, and it was beautiful, I could mostly see the roof of the bank next door. I could not see Morro Rock.
There is a tiny balcony with the tiny table and two pool chairs. But it rained a little yesterday and the balcony is still flooded today. The wall is high enough that you would not be able to see over it if you sat down. But you wouldn’t want to sit, because there would not be enough room for your knees if you did.
It was NOT a quiet room. When there was a breeze, the sliding door to the balcony rattled. I had to turn the room’s refrigerator off at night, because it gurgled and clattered very loudly otherwise. I guess it would just be tough luck if I had anything I needed to refrigerate.
While I had wanted to try the breakfast, I just could not bring myself to do it. The main reason is that one of the best breakfast restaurants in the world is right down the street. The other is that it looked a little disappointing. Yes they have one of those self-​serve waffle makers; but who doesn’t? My thing for hotel breakfasts is bagels and bananas. And they had neither.

Very nice little hotel just a few blocks from the bay. It is an older but not dingy hotel. It was a surprisingly pleasant little place with a view of the Rock on third floor — which is where we were. Continental breakfast was average and kids enjoyed the little waffles. The staff and service however were excellent. They really make you feel like a valued guest. We even received a courtesy call letting us know that we left our child’s little blanket in the room and then they mailed it to us! So pleasantly surprised when we received our package two days later with an enclosed envelop to reimburse for shipping, which I will gladly send. Overall I was pretty impressed with this place and would love to come back!

Nice location close to the beach and everything. Room was nice and clean. Breakfast was good, they have a waffle maker, hard boiled eggs, cereal and pastries. Makes it easy to be able to have breakfast right at the hotel.
Staff was very friendly.
Also they let you borrow binoculars for free!

Positives
friendly staff, 2 sinks in each bathroom, close to the main drag.
Negatives
Asked to upgrade, it was my girlfriend and I for one night on 2 twin beds. The only reason I mention this is I was lied to by the front desk manager. First there were no longer any rooms available, then when I waited and asked the next clerk he said there were 2 rooms available with single larger beds at an upgraded price. I had him call the other manager off duty just to ask about the upgrades price to let her know it was not cool. Would have loved to hear that the first time, but the stinger left me with a bad taste in my mouth and made me not want to deal with the issue at all. congrats.