Matt Mitchell – State Farm Insurance Agent

I have not only had my home, auto & personal liability coverages with Matt for nearly a decade now, but when our condo association decided to replace our old agent, Matt’s advice and guidance proved the difference for earning our business several years ago too.
It is easy to have «tunnel vision» on premium when purchasing insurance coverages, but the true test of an agent’s value and knowledge is demonstrated when you have a claim that may be more complicated than you anticipate. This exact situation occurred to my condo association, when we discovered our Property Manager had embezzled over $ 50,000 from us! Shortly after addressing the most pressing issues, we contacted Matt for help understanding whether or not our State Farm fidelity bond covered our loss. After much research and advocacy on our part, he was able to help expedite the claim decision in our favor, allowing the condo Board to avoid incurring a special assessment to cover the theft and replenish our reserves.
I can’t tell you how valuable Matt’s experience and his unwavering dedication to his client’s well-​being was to both to the Board and me personally. You can never go wrong with choosing to place your insurance needs and personal welfare with the Matt Mitchell agency.

My husband and I have had the best experience with Matt Mitchell! It started out with renter’s insurance — he made it so easy and gave us great piece of mind. Then we added insurance for my engagement ring and switched over our health insurance during the big, confusing transition to meet the new Affordable Care requirements. I really feel we can rest assured that we made the correct decisions based on Matt’s educated guidance. Now we are getting life insurance with Matt’s help and he is helping us with our financial investments. He is a seasoned, trustworthy and experienced professional. Matt Mitchell helps us sleep better at night!

Matt Mitchell is a surprise in todays day and age. He believes in great customer service without compromise and he and his staff knocks it out of the park! My agent for just a year, I have been treated to his very generous amount of time and substantial expertise. He never hesitates to provide useful information, support and insight to the multitude of questions and concerns associated with a claim (one that he is not agent the agent for but where I was left helpless by my prior agent in another jurisdiction). Thank heavens! Matt is the real deal, understanding and receptive to my multitude of calls, questions and need for reassurance. I am relieved to know that he is my partner in solving issues should the need arise. He has my highest personal recommendation for anyone’s insurance needs, Thanks Matt! you are a life saver.

Unlike most insurance agents, when working with Matt and his team I feel like they actually do care about the customer, a lot. I have referred to Matt numerous customers over the last few years and he handled them efficiently and cost effectively and always made sure that they get the insurance solution that fits their needs. Way to go Matt!!!

My family has used Matt going on 5 years now for all of our insurance needs. Matt and his team take a highly consultative approach. Before giving our business to Matt, he was able to go through our current coverages, help us understand where we could save money and where we had gaps in our coverage. I sleep better at night knowing that my family is more than prepared with the proper insurance and that answers are just a phone call away.

I would highly recommend Matt rather you’re familiar or not with insurance. Although I’ve had insurance before, he was able to tell me much more in details than previous agents. In addition, he can explain things and relate personally to situations that would require insurance and recommends what’s best for you and family and not just to increase your premium.
Would highly recommend Matt to anyone.

I have been using the Matt Mitchell Agency for my auto and home insurance for over 5 years. I also have referred a number of friends and clients to Matt. Without exception, everyone has been very pleased with the customer service they have received. Matt and his team make the process of buying insurance an educated one. They have taught me how to look at my policies, see what the coverage really means and make sure that I am covered for what I actually need.
They also contact me several times a year to make sure that my insurance is up to date and does not need to be changed. In fact, they saved me hundreds of dollars recently by letting me know that I should change the deductibles on my auto policy to maximize the coverage. I did and not long thereafter, I had to make a claim and the change save me a lot of money. not often you can say that about an insurance agent.
Thanks and I highly recommend them.

We have been doing business and insuring with Matt and his team for over 5 years and have never had the consistent and friendly «got your back» service from an insurance agent before. His staff is friendly, will periodically give you a check up call to see what may have changed in your life, and explains exactly WHY you need certain coverages (like backup sewer and drainage coverage for finished basements – who knew?).
Highly recommended.