I called to ask about snow removal, this is how the conversation went: Rich: «HELLO???» Me: «Uh, yes, is this Rich the Handyman?» Rich: «YES, Rich the handyman, ABOUTWHAT?» Me: «I found you from your website, I just wanted to find out about snow removal service?» Rich: «I don’t do that anymore» Me: «ok…thanks» He barked at me the whole call. Not professional at all.