Simona Balan, DDS

Dr. Balan is really good. I was skeptical because i had to switch from my regular dentist with my change in insurance but she was so nice and made me feel so comfortable when i needed cavities filled. She was so nice and gentle and communicated everything to me before she did anything. I would definitely recommend her as a great dentist! Staff is super nice and friendly and accommodating too!

I have been going to Dr. Balan since 2011. I was recommended to go to her office by a family friend. I was previously going to a different dentist in Chicago that said I had a large amount of cavities — I was shocked and went to Dr. Balan, who checked and it turned out I had 3 less than the previous Dr. stated.
When it comes to the dental procedure, Dr Balan is very quick, efficient, and friendly which I like when going to the Dentist. She always makes sure that everything is going okay during any process and explains what she is about to do!

I had to come back and write a comment specialy for Dr.Balan. I was little upset about the wait time and also on the receptionist. Dr. Balan specially called me and apologise and gave me different options. I will definitely go back and see her again and I would also recommend her to my friends and family.

Molar extraction is never fun. But with Dr. Balan, I need not worry about it at all. My friend recommended me to Dr. Balan and honestly, I am glad that he did it. Dr. Balan is such a great oral surgeons. She explained everything what she was about to do and also the reason why she had to do it. She made sure that I would not feel any pain and at the same time told me to let her know if I feel any pain. But during the procedure, other the numbing sensation of the anesthetic, I felt none at all. Best of all, she has soothing words and a confident attitude for a dentist.
Assistant and staff were great and friendly. I was not scared of having my molar extracted because of them. The place is full of positive energy. The only downside is that I had to wait for a long time without any complimentary drinks.

Visiting the dentist for me has always been something that fills me with absolute dread. I needed some quite major work done on my teeth and one of my friends had just had similar work done so last week he recommended dr balan to me. She has a gifted hand, the process was pretty much pain free and her staff makes you feel at ease as soon as you walk through the door. Dr balan understood my anxiety and made sure that the procedure was as stressless as possible. The results of the work done were fantastic, but the best part is that she is very kind and gentle dentist who makes sure that you are as comfortable as possible during the process.

First, I have worked in a dental office, have family that work in a dental office and another that owns a practice. I am also in the medical profession, so know how important patients are to your practice. I cannot recomend this dentist to anyone.
I have not kept up with my dental cleanings since I am a mother and the kids come first. So when I was finally able to arrange childcare and get a cleaning, I made it with Dr. Balan.
First, I was not told the first appointment is just a consultation and to let me know my costs for my future care. I got there a few minutes before my appointment and they did not seem ready for patients. I was not brought back for 10 minutes even though I was the first and only patient.
Then when I was brought back, the assistance put me in the chair and I continued to wait while I listened to Dr. Balan talk to her secretary, Krystle about business and envelopes since her secretary was late. Finally Dr. Balan came in and told me this was an initial consulation, that my next appointment she was do a cleaning because there was no time for one today. I waited in the office 30 minutes so far for her to tell me I would not get a cleaning? Then she did a quick exam and told me I needed to replace my filling that had fallen off.
She ordered a series of xrays to be taken which would take 30 minutes. The assistant took the xrays. The bitewings were all computerized and very bulky. Some of the positions were hurting and making me want to gag. When I complained, the assistant said that there was no gag reflex on the bottom. So what, the bitewing digging into my gums was all in my imagination? When the xrays were done, I again sat in the chair waiting.
By now it was exactly one hour and I needed to get back to my kids. I went to the front and told the secretary I needed to go. She started trying to make an appointment and I hear Dr. Balan yelling at her assistant that next time the xrays are done, to let her know because of time wasted. Then she yelled at Krystle that she had not even seen the xrays and the Krystle yelled back that I needed to go. Dr. Balan looked at the xrays on the computer and came out and told the secretary they were ok, not even looking at me.
So I made the appointment for cleaning and filling replacement. Krystle said because they do not use silver amalgams, I needed to get the white fillings they use. But that it is not covered under my dental plan. I needed to pay $ 154 at my next visit. She wrote it down as a quote and made me sign that I know about the price.
I called my insurance and they said I was being upcharged because my plan covers silver amalgams on my molars. That the office needed to get silver amalgams in or not charge for the white fillings. I called the office and Krystle said that I was not paying an upcharge, that the office was covering the difference. They do not carry amalgams because of the mercury content. Funny when in the office, she told me my plan did not cover the white fillings, when it does on the front teeth only. I told her to cancel my appoint and my husband’s and she said ok and hung up on me.
I called her back and told her she was unprofessional for hanging up on me. She first said she has caller ID so she knows who I was. I kept telling her how unprofessional she was, especially with social media and Unilocal,and she tried to say she was sorry, but she thought I had hung up first. I had a TV on and my kids were talking in the background, and she thought I had hung up first? When is it ok, if a patient says cancel my appointments, you say ok and hang up?
Very unprofessional people there. Too bad since the office was nice and clean and the location was ideal. Oh well, time to find a new dentist.

I got extremely lucky with this one. I was visiting my father’s family when I reached a breaking point with a cavity I had been hosting for a while. A quick internet search landed me in Dr. Balan’s care.
She was very kind and her staff attentive. As an outsider, they made me feel like a local and fixed my tooth up on the spot. The office was clean and the environment professional. I would most certainly recommend her to anyone that needs dental care and lives in the neighborhood.

Dr. Balan and her team are fantastic! I had several problems with my teeth and they made sure to take care of the issues. They explained everything to me, and the entire procedure went smooth. I give them a very high rating and recommend them to friends and family.

When I went to see Dr. Balan, I found her to be an experienced and professional dentist. I really enjoyed going to her office because the staff was really nice and accommodating. But what I found to be most comforting about Dr. Balan is that she is a great dentist, and took care of all my dental issues fast and without any problems. I would definitely recommend her.

I too did not like how she did not explain anything. She just want to demand things from you and just tell you what to do. I am not going back and am looking for another dentist.

She did a quick examination and said I needed deep conditioning that would run me about 500 bucks. So I went 2 DIFFERENT dentists and both of them said I didn’t. I think its a waste of time going to this dentist and I would NEVER go back.