Super 8 Morton Grove

This place is just strange and weird. Went on a road trip this past summer with 2 friends and decided to stay here since it was cheap and fairly close to the city. We weren’t expecting 5 stars or anything as its just a small suburban roadside motel. Upon arriving the receptionist at the front desk asked me for an ID. When he looked at my ID, he tried to convince me that I was only 20 years old even though I’m really 21 as stated on my ID (like really WTF??? I know how old I am). On top of that he was very disorganized and kept loosing track of paperwork during checkin. Finally, we get the keys and head over to our room. When we got to the room we were quite shocked. Everything seemed newly renovated and very clean. (New carpet, new furniture and even an updated bathroom). Despite everything being sparkling new, the room was uncomfortably hot and the heater was on full blast. This seemed really bizarre since it was end of May and 80 degrees outside. Luckily, we were able to switch over to AC and the room cooled off pretty fast. The next morning we woke up for breakfast thinking that we would get a nice complementary meal, yet the buffet looked awful. There was one floppy sad looking waffle placed in the container where the the toast and bagels should have been. They offered to bring more food out for us but we decided to go out and eat instead. Overall this super 8 seems to be somewhat bipolar. Poorly managed, unprofessional staff, but very clean and somewhat renovated. Honesty, if you just plan to sleep here during the night and don’t mind a little bit of attitude from staff, it’s totally fine but they could definitely improve their customer service.

My boyfriend and I needed a quick place to stay. We got there around check-​in time and were charged for the room ($ 88) and a $ 60 deposit. Upon checking in and getting our keys, we went to our room, which hadn’t even been cleaned yet. The front desk said they would get a maid on it right away and we went out to eat to let them clean.
We got back an hour later and our room STILL was not cleaned. So they gave us the room next door. The toilet was leaking. We woke up at 2am to a domestic argument that lasted a good 30 minutes and then woke up again around 6am to the sound of mail trucks next door.
I still have not received my deposit back (3 weeks later) after calling the motel numerous times as well as the Super 8 Headquarters and the BBB. Tilesh, the manager, said they were working on finding out why it was never credited back… I have yet to hear back from him.
I will not be going back again.

Bedbugs aside, it’s about what you’d expect from a 2-​star hotel. On the plus side, they do offer a free breakfast. The place is a little on the shabby side but it appears that the management is doing their best to present a clean façade.
The mattress in our room had a protective cover over it that I couldn’t lift off and check beforehand to see if there were any tell-​tale signs of bedbugs. The protective cover gave us a false sense of security. I later learned that bedbugs can lurk behind pictures, in the cracks of furniture, and in fabrics such as curtains and bed skirts.
In the early hours of the morning, my traveling companion and I both woke up from a feeling that something was crawling on us. Sure enough, once the lights were snapped on, we found a fat bedbug which we immediately killed. We were further horrified after killing the bedbug to see blood spurted on the sheets. Needless to say we felt a duty to inform the management.
We did not ask for a refund of money or an apology and they didn’t offer any in return.
The good news is, after checking out, we got on
and secured a room at the Double Tree on Skokie Blvd for a price that was less than what we were paying at this Super 8.

This place is completely fine. No need bugs, manager is some guy that just went out of his way to help this chick who lost her ID. There’s plenty of WiFi. It’s not the greatest but it is easily better than most Motel 6s and other Super 8s I’ve been to. The curtains and linens are recently updated. It’s no Hilton, but for $ 72 ate taxes in this area it’s a great deal.

I received a call from the manager on the day of check out and there was some language barrier. I was under the impression that we had left 3 pillows in the room. But it turned out he was stating that we had stole 3 pillows out of the room. This was not true. First off no one wants old nasty used hotel pillows. He started screaming at me telling me that I had to pay for these pillows. I told him I am not paying for pillows that I did not take. First off when we got into our room there was only 3 pillows in the room. There should of been at least 4, 2 for each bed. Second there wasn’t even a sheet one of the beds. Had to go to the front desk to get a sheet. So this manger is still yelling at me telling me he was going to charge me $ 30 for 3 pillows. I told him you can not charge me for something I didn’t do or take. Then he tells me that he was going to make a police report. I told him fine, make a police report because I didn’t take any pillows. He then hung up on me! I logged into my credit card account the next day and saw that he had charged me the $ 30. I had contacted customer care and have yet to hear back. I just want to say that before a manger go accusing of someone taking things maybe he should check with his staff. Considering that the right amount of pillows wasn’t in the room in the first place and there wasn’t even a sheet on the bed. I can go to wal mart and buy NEW pillows.

There no words to describe this motel. The manager or own are very rude, disrespectul and stinging of everything. I travel all over US for promoting for a company and I had stayed in many hotel but this hotel was the worst experience I had ever had. I DONT recommend this hotel to and business travelers and also families with little childrens!!!

BEDBUGS.
Seriously, I’ve never encountered this before and I don’t know where to begin. I thought nothing could be worse than the horrid service — the front desk berated us at every opportunity, tried to charge us $ 90/​night (so we booked through priceline at $ 54/​night), tried to charge us for «too many people in the room» because some of the girls asked for extra towels to dry their hair (they only provide two sets per room), refused to give us receipts when we checked out, and petulantly demanded that we fetch all our room keys from the rooms before they’d let us leave.
We checked out at 7am, and as the day progressed welts were appearing and when we got home we realized what it was. Bedbugs. Went to the doctor to be sure, and it’s absolutely bedbug bites. Our luggage was infested, and it could only have been from the hotel. So far they’re denying everything (and saying it’s our fault because we booked through Priceline???).
So. Stay away. Stay far far away. If you aren’t berated by the staff you’ll be bitten by the bugs.
Oh. Also, uncomfortable beds, scratchy towels, no pool, spotty internet and most of the outlets don’t work. It’s an absolute hole.

My friends and I were in town for the St. Louis Cardinals vs. Chicago Cubs game. We had a group of 7 and divided up into three rooms. Upon check-​in we paid and extra $ 10/​night to have three in one room (two people stayed in each of the other two rooms). The manager on duty was very confrontational as we checked in; he said several times, threateningly, that we’d be charged $ 100 extra if he «found extra people in our rooms.»
Now, let me clarify: we are not a bunch of twenty-​something college kids. Our group of thirty-​somethings included engineers, teachers, a nurse, etc. Respectable group, right? We certainly were not treated like that. Despite the rude check in, we though, «What the heck, we’ll only be here two nights,» and proceeded to check in. Big mistake.
The first night, five of us went out to dinner together, while two stayed behind. The two that stayed behind thought they heard a knock on their door and opened it to find the manager’s wife rifling through the adjoining friends’ room! She stammered that there had been a «noise complaint» on that room, but the two folks staying there had been at dinner for over an hour! We should have packed up then and left, but we stupidly didn’t. Yeah, it gets worse.
The next day (Saturday), we headed downtown for the game. We had a ton of fun, went out to dinner afterwards, and arrived back at the hotel around 9 p.m. The seven of us came in together and QUIETLY headed to our rooms for bed. Within minutes, the same manager who had checked us in was calling the room of three, demanding someone come talk to him because he had «seen them sneak someone in.» One of the women went to talk to him and, within minutes, he was screaming at her. The rest of us down the hall could hear him yelling and one friend walked down to see what was going on. Looooong story short, the manager absolutely refused to A) Check the security footage to disprove his accusation or B) Come search all of our rooms. Instead, he insisted that we had to leave his hotel and called the police!
When the police arrived, they were so sympathetic and said they had problems with this manager all the time. They helped us find another hotel and pack up our cars. Obviously, we weren’t loud, belligerent, etc. The police helped us load our cars and let us drive to the next hotel.
Additionally, they told the manager he had to refund us for the night and was not allowed to charge us the $ 100 that he threatened us with. On Sunday, we all checked our credit cards and found that, instead, he’d refunded two cards, but charged on for the additional night PLUS the $ 100. Now we are embroiled in a fraudulent credit card charge dispute.
I have never been to a lower quality, less professional, crazier hotel. I would rather sleep in my car than this Super 8. The manager is certifiably insane and, on top of that, apparently lets his wife wonder the hotel and break into unattended rooms. My recommendation: stay as far as way as possible from the Super 8 in Morton Grove! Ridiculous.

This is the cheapest Wyndham-​affiliated hotel within 20 miles of Chicago.
Like most inexpensive hotels, this comes with a variety of complimentary amenities. There’s free wireless, which is reasonably fast. Free continental breakfast from 6 – 9. There’s a hairdryer, coffee makers, and small fridge by the CRT TV (which comes with HBO).
That said, this property loses points due to its condition. It’s seen better days for sure. The location is also quite poor; I had a view of a decrepit Post Office wall next door, and one might also expect to see the car dealership on the other side.
You will, of course, need a car in this low-​volume suburban neighborhood.