Advanced Family Dentistry

This is an unprofessional establishment. It has taken my husband 3 appointments for one tooth pull.
Appointment 1. First, we had to wait because the office manager was 15 minutes late getting to work and no one else had keys to the offIce. The entire total of $ 414 was not explained. We simply did not have that total so we had to reschedule. That was totally our responsibility.
Appointment 2. We were told they could get the price down to $ 129. Which was great! But, then my husband couldn’t get anything pulled because he had eaten breakfast.
Appointment 3. Currently at appointment and they have told us, to use gas, it will now cost $ 289. And gave us the choice of using Novocain instead for the $ 129. Why didn’t they give us this choice at appointment 1 & 2? Why didn’t they just use Novocain at appointment 2 instead of sending us home?
DO NOT USE THIS DENTAL OFFICE. VERY UNPROFESSIONAL.

Great that I get to write the first review! I think more people should write reviews so that businesses will change their practices for the better. First and foremost… I am constantly in dentists offices so I have a lot of experience with them. I came here to get my teeth cleaned and for a quick check up. I had previously had xrays done at another office but switched insurance carriers so consequently I had to find a new dentist. Advanced Family Dentistry accepted Delta Dental and it was close to my house so why not try it? The receptionist was fine… she handed me a whole bunch of information to fill out and then shut her lil window like I had the cooties. (I don’t seem to understand that window thing in the first place). I get called in without a wait (thats why I always schedule the first appointment) and I’m seated. The office looked dirty. The sink that you rinse in had gross stuff in the drain and the ceiling in the corner looked like it had a leak at one point in time. The dental hygeniest was good. She took her time to do a thorough job. I told her that I didn’t want to take xrays because I was nursing and I had just taken xrays with a different dental office. She tried to push the xrays on me, but I would not take them. The dentist (I forgot her name but she was Indian) told me that it would be a waste of time looking at my teeth because she needs to look at the xrays. She said that if she saw a cavity she would need to see the xrays to determine how deep it was so it was a waste of time even looking. Whaaaaaat? I’ve never heard a dentist say that they couldn’t do a cursory examination of someone’s teeth, especially because they were nursing their baby and didn’t want to be exposed to radiation. She glanced at a bonding that I had done elsewhere and said that there will always be a seam in the bonding. Well, honey, I don’t think the seam should be wide enough that I can dental floss it. I got up and walked out of that place. I will never return. I think that once a person gets a professional degree they think their clients owe them something. I think they forget that they are the ones that are providing a service and we do have options. Bye Bye!