Presto Lube & Oil Change

I’ve been going to presto for as long as I can remember. Generally a short wait for an oil change and Jeff is honest when it comes to car repairs.
I would definitely recommend presto!

Used to get my oil changes and NYS inspections. Had them rotate tires once and they gunned the bolts on so tight that I had to have them chopped off and replaced. Cost me $ 300 for the repair. They took no responsibility.

Worst repair shop ever waited 1 hr to get a inspection them told he can’t do it don’t waste your time or money go any were eles but here terrible

I would not recommend Presto Lube for anyone looking for an honest, forthright auto shop experience. I went to Presto a few days ago because my SUV failed it’s New York State inspection. I needed new front brakes and didn’t want to use the inspection station I sometimes frequent to do the work. Jeff came recommended by the folks at Wheldon’s Tire, who I really like. I asked Jeff to check the brakes and tell me what I needed, and how much the work would cost. Almost immediately it seemed like this guy had a real attitude. He wasn’t particularly nice, forthcoming or accessible. Needless to say after 15 – 20 minutes I asked what was up and he told me, «what do you mean what’s up, we’re working on your brakes!» No price, no authorization, no nice. Ok, so the brakes are finished and I still don’t know how much they’re going to cost me and I ask him to redo the inspection. He tells me it’s going to cost $ 10.00. Fine. Then he does the inspection and starts yelling at me that the car failed its’ computer test the first time and the price is $ 37, another full charge for NY Inspection. After haggling I decided it wasn’t worth the effort. $ 300 later I left, believing that not all auto shops are decent. I have nothing to say about the work that was done, the brakes seem fine. But the experience was TERRIBLE. Don’t use these jerks. Instead use Whitehall at the junction of Rt100 and 35 in Katonah. John at Whitehall is a prince. Jeff is not a good guy. Sorry to say bad things about anyone, but this guy should retire immediately. Buyer beware.

I have been a customer at Presto for several years and over the course of two cars. Brought cars there with some significant problems such as failed fuel pump, and Jeff has always gone out of his way to help as fast as possible, and always did a great job with the repairs. I trust Presto a 100% and always bring my car there if there is a problem, even though I live a distance.

Been going here for years. No complaints!

Can’t say enough good stuff about Presto.
A few highlights:
Very professional and courteous.
Competitive prices.
You dont need an appt for an oil change. Just get in line and wait.
If they notice something that needs to be replaced — even if its an air-​filter during a routine inspection — they’ll show you the damaged part and ask if you’d like to replace it.
They provide excellent customer service and do great work. For example, after a drive through car wash my «check engine» light came on. I was perplexed but figured I should get it checked out. Rather then going to the Toyota dealership which would cost me a 100 bucks just to investigate, I went to Presto. Even though it was after 6p and they were officially closed, one of the mechanics actually brought his diagnostic meter out to my truck and ran the test. Fortunately, there were no issues and he reset the light. I offered to give him 20 bucks for his time — he declined.
I’ve been a loyal customer to Presto now for about 2 years and wont waste my time or money going anyplace else in West Co.