4 stars is mainly because it is a nice change from typical hospital fare. They have decent coffee and espresso, as well as fresh baked goods and a refrigerated case with sandwiches, fruit, drinks, etc. Far better choice than searching out the nearest Starbucks(hex on that). Unfortunately, it is in a hospital and, if you are going here, you are likely visiting someone who has been admitted. I do, however, like the setup and the fact that it is a mini oasis and escape from otherwise less pleasing endeavors(unless it is to celebrate a new birth). Bön appetite. And take a deep breath.