My parents lived there from 2012 – 2015, it was a wonderful place full of great, caring staff until the final year when new management systematically began firing long term employees who were much loved by the community. This degraded the food service, activities, entertainment, and distressed residents and families alike. The final straw was being billed for 6 weeks of care AFTER my parent’s death; which was not an oversight– it was intentional. In the end, we were able to get a refund. There was also an unreported scabies long term epidemic which was a secret and of much concern to those of us who discovered the information. I would not recommend the BrightView Mount Laurel facility under current management.
Mandy E.
Évaluation du lieu : 1 Vincentown, NJ
My father-in-law became a resident of Brightview Mt. Laurel’s Wellspring(Alzheimers) unit in February 2015. After nearly eight months here, it is the opinion of our family that the quality of care that he has received at Brightview is inadequate, the cleanliness of the facility is unsatisfactory, and recent quarantines forbidding us from seeing him for over three weeks for scabies and other unknown pathogens running rampant in the facility have been completely unacceptable. We moved him out in October 2015. I would definitely not recommend this facility for your loved one.