1 word? horrible. where do I begin? open the door and there are 2×4’s over the cashier window. she walks in on me changing multiple times, demands money up front, and proceeds to give me the worst massage I have EVER had. and I’ve had quite a few. imagine someone who really does not want to be there. she refused to use oil, and was pretty much just poking me like you poke someone who fell asleep on a bus, digging her nails, and knocking on my head with her knuckles. see, I can tell a good LMT when they make it obvious that they know the musculo-skeletal system. they know where muscles start and where they attach and all that. this woman made it obvious that she has never gone to school for massage, let alone was licensed. she had no idea what she was doing. at one point, I asked her to use oil, and she started swearing at me in another language! she never once did anything I asked(more pressure, use oil, etc) she comes back with a hot wet towel, and I asked her not to, because she never even used oil in the first place. I started to take my face off the table to ask her not to, and the pushes me down hard, and she threw the towel on me, then started slapping my back with her palms, which was the most amount of force she used the entire time(by the way and I asked for firm pressure). the whole thing was extremely rushed, and when she told me to flip over, she started sticking her fingers inside my ears. and staring at the far wall. over and over, she had her fingers in my ears. no one has EVER done that. then she tapped on my forehead with her fingers on my eyelids, and asked me how I felt. I asked her if she was mad. she said«no, why?» and I asked her what that was supposed to be! she then says its over, and that this point I’m mad. I paid 70 dollars for this! it wasn’t worth 20! I demanded my money back, and she starts swearing at me in another language again. I got dressed and I left. she followed me to the door, swearing the whole time. There was no way I was going to give her a tip. no way. a jacuzzi gives a better massage. also forgot to add she shorted me 12 minutes. I still cannot believe I spent 70 dollars on that. never again