Jainea Salon

It’s one lady with a thick foreign accent. I liked her.
The little corner studio was clean. My facial was relaxing/​refreshing. I bought two one-​hour facials from Groupon. She mysteriously answered her phone after it expired. I had called. I had left voicemails. Whatevs.
The office building itself looks nice from the outside. The address that I met her was 380 E Northwest Hwy, Suite 320N, Des Plaines, IL, Illinois 60 016. There is a handwritten sign to only use the elevator. There is brown wrapping paper all over the walkways; I am assuming because everything leaks. To be fair, today is Tuesday and there was hurricane on Saturday. There was even flooding in Des Plaines. You get in the elevator and there are big bags of garbage on one side. Whatevs. When you arrive on 3^rd floor, there is lots more brown paper laid out. On your left is an open door — a men’s bathroom that I accidently walked into. On the right is more offices. You walk around winding the building, past massage therapists, etc. There was even a 7-​year-​old running around, screaming in the hall; her mother was doing some wet chemistry benchwork in an office.
Jina will offer to show you the restroom, which is literally on the other end of the building.
Her spa room is comfortable enough. I think the equipment is old because it is rickety. There was one point where she used a pre-​moistened pre-​cut paper facial mask, like those sold for at-​home treatments.
When I got dressed again and stepped into the other room, she was sitting behind her desk doing something to her purse. I was the only other person there and, after a few awkward minutes, I said loudly, ‘So, next month at XYZ?‘
This is where I got confused. She asked, ‘So, you don’t have the money?
What?’ To be fair, I probably looked really rude. My surprise face is really bug-​eyed and I kept asking, ‘What?!‘
She repeated herself, ‘You don’t have the money. That’s why you aren’t paying, right?
What?
Do you want me to cancel the next appointment?
What?‘
I think I was supposed to prepay for the next appointment, but she didn’t really explain it. She also looked really hurt. I was surprised and she was taken back. It was confusing.
All together, the restroom, the conversations before and after, and the facial took exactly one hour. Never again.

I just used a groupon for a facial and Jina was amazing!
I cannot say enough good things about her, she was very kind and knowledgeable about skin care but was not at all pushy trying to sell me products.
The space is cozy and relaxing and the facial made my skin feel unbelievably great! Jina even used an ultrasonic tool to help with the dark circles under my eyes (this was not part of the groupon but she did it without additional charges).
I will definitely be coming back on a regular basis!