Public Storage

Absolutely would not recommend this place.
Public Storage has left a bad taste in my mouth and I will never return and never recommend this business.
I rented a unit to store my stuff over the summer and it was a poor experience from the beginning.
BOOKING:
I booked to see a unit online on their website and was called within a few minutes to schedule an appointment with the property manager. When the property manager called me, I specifically asked «what do I need to have to open a unit today?», to which she replied that I only needed to bring a credit card and ID.
Upon showing up I noticed that the property manager was the only one working, which is understandable because this kind of business does not need a lot of staff to operate. After waiting for ~15 minutes after our scheduled appointment I was able to be shown the space, to which I agreed to rent. In the paperwork process the manager automatically added a padlock to the invoice (she did not say anything about it, just automatically added it). I asked if I could use my own lock, and she said that I could, but only if I had it with me when opening the contract. Of course because she told me all I needed were my CC and ID, I did not bring mine, even though I own one. I would have been more okay with the sales tactic, but they charged $ 19 for their lock!
THE LOCKER:
Online I had booked a 5′ by 5′ locker. After booking I came back the next day with all of my belongings to start moving into the locker. After closer inspection I realized that the locker was NOT a 5×5 locker but was actually a 4×5 locker. Yes — I should have noticed that before booking and yes I should have measured it before booking, that was my mistake, I should not have trusted them. After moving all of my boxes in, THE LOCK DID NOT WORK. It was jammed! THE $ 20 UPCHARGE THAT WAS FORCED UPON ME DIDN’T EVEN WORK. Since it was 8pm and the office was already closed I had to leave my belongings in an unlocked locker to go and pick up my lock and come back.
Never again.