Educare – Vera Zheng

Eva and Vivi really love the kids and do everything to give them the best care and also educate the kids as they develop. She taught my daughter to hold her bottles, to wave her little hands for high five and say ‘yummy’ at 7 months old. Super impressive!
They always make home made food for the kids and even more importantly, they keep a very clean environment. My daughter has been healthy since she started school there and that’s just amazing!
The best way to tell if it is a good daycare is to watch the kids and see if they like going there. My daughter smiles every morning when I drop her off with Eva. That gives me the peace of mind to go to work and not worry about her at all.

Please do always keep in mind the information on the internet is unfiltered and unvalidated. You have to use your own judgement!
My wife and I interviewed several day cares for our daughter and there where some we where not be comfortable with at all.
I believe it is not to hard to read a person. When I look into Eva’s and VV’s face I see love and care. One time my lovely daughter tripped at home and ended up having a mark on her forehead. When Eva saw my daughter hurting she was close to tears. Is a careless person acting like that? There is a long list of things Eva does above and beyond a regular day care like organic food, teaching good habits, offering additional care…
We’ve been in Europe and our daughter had a jet-​lag. When she woke up once she called for Eva. She must have thought that she is at day care. Kids are very sensitive to the way they are treated and my daugther would not call for Eva if she would not trust her.
I’m sorry, but a lot of times people project the way THEY are think on other people.
Educare has my full trust and support!

I feel compelled to write a review on this! First of all, my daughter has been going to Educare for about one year now, Eva is the best teacher we can ask for! She simply does not have the character of mistreating a child! I trust Eva and VV 110% with our precious daughter! When we went to vacation for two weeks, my 2 year old kept asking for Eva and VV. enough being said! When we, along with a lot of other parents, heard about the investigation, we were in complete shock, we immediately contacted the investigator, giving her our full contact detail and explained there is no way we believe there is any abuse in this facility!
Our daughter is la lively and healthy 28 month old, she for sure fall and hurt herself more under our care than at Educare. It is a a phase of toddlerhood. Both my husband and I love our daughter very much, we investigated daycare options extensively before we settled at Educare, it is our opinion Educare is the best choice for us, we are expecting another baby, and definitely will choose Educare again!

Eva is the best teacher I could ever ask for. She is so kind, caring and knowledgable in kid’s education. When we did the initial visit, I was amazed by how happy and polite and well behaved all the kids were there. Some parents there are my co-​workers. When I talked to them, they all said very good things about Eva.
My daughter started going to Eva’s Educare in September, 2013, when she was 2 years old. She cried in the first few days, just like any kids who go to day care the first time. However, on the 4^th day, she did not want to leave when I went to pick her up. She has told me many times on our way back home that she wants to go back to school the second day. We went away for a 1-​month vacation on December. When we asked her whether she wants to go back to school at the end of the vacation, she said yes. I was a little worried that she might need some time to adjust after the long vacation, but she arrived at school happily and said bye-​bye to me happily on the first day she returned to school.
Eva provides mostly organic food for the kids. She gives them breakfast, lunch and an afternoon snack. This is very good for busy parents and parents who want kids to eat healthy food.
There are many areas that Eva does things far beyond what I would ever expected from a day care teacher. She sometimes cook some extra food to give me to bring back home as dinner for my daughter. She prepares Halloween costume for all the kids. When my daughter was coughing, she gives me pear infused water and honey to bring back home, which is very good for the coughing. Before our vacation in December, she prepared the Christmas tree and party earlier to include every kid. She gave beautiful clothing set as birthday gift to my daughter. She gave a kid’s luggage as Christmas gift to my daughter. When I needed to go to a business trip, she even offered to have my daughter stay there overnight.
I cannot understand the other parent who posted such bad thing about Eva. This incident happened after my daughter went there. That kid just got some bruise on the knees which went away after a few days. This is so normal for kids at this age. Eva is such a kind person that I can’t image anybody would think that she could hurt a child. All the parents were so shocked about this and we all volunteered to talk to the investigator to tell her how kind Eva is. The investigation has closed and they concluded that there was no fault of this day care. That parent has two neighbors who have their kids come to this day care and they continued to come after this incident.

Parents be aware of this facility. I sent my 18-​month old there perfectly fine in the morning and came home with severe bruises all over her legs and thighs. Within only 2 weeks and 1 day of being in this day care, my daughter injured several times that was severe and abnormal. I understand a toddler at that age will fall and gets injured quite often. She was placed in a different family day care before and if she got injured, the teacher would notify me when I pick her up. I saw the bruises on her legs when I picked her up that day and I questioned owner on site and the owner only told me that my daughter was very active and she was playing and jumping all over the places. And she said «her skin just like mine. It’s just type of person who easily get bruises. She didn’t cry. It doesn’t hurt her.» I found more bruises all over her legs and thigh and took her to the doctor’s right next morning. The owner then recalled that she «probably» placed her on high chair and that’s why my daughter was bruised. However, her doctor believes such severe bruises are not normal. After thorough blood tests and x-​ray exams, my daughter is perfectly healthy. And these injuries were not from normal play, not allergies or the owner claimed skin issues. The doctor said it’s caused by «physical force».
There are only two staff — the owner itself and a male teacher. I regret that I trusted this place after hearing some good things about this day care without verification and check up with the state licensing agency. I was fooled by the cheap price tag and it’s cheap for a reason.
Actually, there was another injury/​accident reported to the Mountain View police in 2011. Call the licensing agency before you decided to place your precious one in anyone’s hand! Bottom line, your kids can’t talk and won’t be able to tell you what happened. That’s what police said «even there are any witnesses, the oldest kids there were only 3 years old, so not enough hard evidence to press criminal charges.» Home care is regulated very differently. $ 50 dollars a year, you can have a license to operate! It is one of the cheapest day care in the area for a reason. This is about your kids. You can’t afford to risk their well being.
I feel obligated to share our terrible experience. This is not a restaurant that you had bad experience and you can just forget about it. You should make an informed decision. If anyone want to verify my experience, please send me a personal message. Finding a day care is not easy and trusting someone with your most precious person is not something you can risk. You may obtain police report by calling Mountain View police department. And you can call the state agency to ask if there was any complaints on file. (Updated 3÷3÷2014)