Fix Laptop

DO NOT GO HERE!!!
Fix laptop closed. There is a guy who is pretending to be part of fix laptop.
I left my laptop with some guy who gave me a fix laptop receipt. After calling fix laptop about my laptop they told me that they closed the shop location a month ago because the building lease was up.
I eventually got my laptop back. This guy has lost pieces of my laptop and gave it back to me in worse condition that I gave it to him.

Somehow, my laptop screen would go black anytime I placed it on electricity. It would display properly on battery. It would function normally in either case but it’s stressful to not be able to do work with the battery charging on electricity. I tried all kinds of troubleshooting at my end. I replaced the power cord. No luck. I changed electrical sources from strips to wall sockets. No change. Tried various techniques for eliminating static electricity with battery in and battery out. No love. Brought my laptop into Fix Laptop after having stopped by a rival down the street that wanted $ 149 to ship my laptop off-​premises to their central repair hub and the total bill was likely to top $ 200 easy. I was relieved to hear Fix Laptop does their repairs right there in the store! Edgar fiddled with a few buttons on my keyboard and solved the problem lickety-​split! On the one hand, I felt like a monkey’s uncle for not having figured it out on my own. On the other hand, the relief of an instant solution with no separation from my computer outweighed those feelings big time! Edgar, you rock!

To add more to my comments before. Till today we have not received our laptop though it was supposed to be fixed in a day as per their initial commitment. It’s been over a month and we are constantly following up with them,
No use of shouting or cursing them because these folks are not going to change their style of business.
If anyone knows how to file a complaint against them, i am more than willing to do that.
This complaint is for Fremont Location since Unilocal is not showing their location.
Never going again and thinking of standing outside their location and sharing my experience with them so it should pinch these folks that should think of changing their way of business and service.

Hate to rain on this 4-​star parade, but unfortunately these guys just don’t make the cut. They’re amateurs, at best. I left my Apple laptop here for 2 weeks, and they couldn’t fix my problem. Little to no communicate throughout despite multiple attempts to get a status update. At the end, came and picked up my still-​broken laptop… only to have the guy tell me they lost my AC adapter.
Not coming back here again, that’s for sure.
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UPDATE: I just lowered my 2-​star review to 1 stars. Reason: I just discovered that, not only did these crooks *not* fix my laptop, they SCRATCHED OFF THE SERIAL NUMBER on my laptop and REMOVED THE SCREWS to the laptop chassis. Simply unbelievable.

I brought my laptop here before going elsewhere since it was easier to locate. They helped me with preliminary cleanup and found that I had to leave off my laptop over for 24hrs. Since they also did not have the spare part at hand I had to give some other place a try. I thought they were pretty ok.

I bought a used laptop. Their selection of used laptops was excellent, so I found exactly what I was looking for.

These guys went beyond and above to fix my sons laptop very happy customer I am I recommend if you have issues with your computer or laptop they are the guys to do it.

Reliable guys! They did the excellent work with a very reasonable price. As they told me, ‘you can not find a better price’. I will say, ‘service can not be better’.

Good service — fixed as promised and at the quoted price, though parts took a couple weeks…

I had a tower pc worked on by these guys. The work was substandard, my tower had a high quality video board with 2 HD outputs not one, it was replaced with a much lower quality board. All my files are mixed up now, I’ve had to work for many hours getting everything back to some kind of normal, I’ve had to bring back my computer more than once, every time I’m told one date I will get back the unit, it’s always the next day, the next day. It looks now like it will be cheaper to just go and buy a new tower computer. I would never go to these guys again, they took advantage of me and I’m handicapped, not very nice. It’s very difficult to take my computer out to the car and get it anywhere.

I took in a broken/​cracked cell phone screen.
My experience was similar to Jo C. I came in 4 times over 5 days … no phone for days, all the excuses in the world. They got it to finally work, charged me the full amount, and a couple weeks later, it is totally nonfunctional — I can barely see the screen now.
I used a new place in Davis, CA (where I just moved), and they said the that these guys didn’t put back all the parts. That impacted the screen and the reception, too. Now everything is good, but no thanks to Fix Laptop.
Carlos at Fix Laptop is very unprofessional, the place is a mess, and a total waste of money and time.

I had a really good experience with these guys. The keyboard on my Macbook Air broke. They ordered the part quickly (while I kept my computer), then once the parts came in, I just dropped it off and had my computer back and fully repaired in a couple of hours. Friendly service, quick turn around. Highly recommended.

I had a terrible experience with these guys. I had a flash memory card die on me and was referred to them be one of their data recovery partners who told me they would be able to diagnose the issue quickly and determine if the data could be recovered on site or the drive needed to sent out to be fixed.
After clearly communicating that this was very time sensitive, Carlos said he would let me know the results be 6pm that day. 6pm came and no results. He said he would call me at 9pm that night to update me. No call. I called the next morning and he told me things looked good and he would get back to me later that day. No response after multiple calls to the store for an update.
The next day I call midday and am informed that he could not recover the data 2 DAYS after I was told the diagnostic would have been completed. I dont think Carlos is malicious, just incompetent when it comes to flash data recovery. Had I gone to another store with a knowledgeable staff I assume I would have received a straight answer right away.

These guys rock!
Two of our laptops have been fixed within a TAT of 24 hours for a very decent price. One laptop had to be cleaned completely needing a replacement of the OS. The second had screen issues, the screen was not being visible clearly at different angles. So whether a minor screen problem or rehashing your laptop, they will do a good job.
Thank you.

Good repairs, good results, timely, attentive, responsive. Steve did right by my dusty dingy laptop internal fan, video chip, and right by me. Recommend you bring your box Here before you freak out and send it back to the factory… A+!

My Laptop is pretty old, but was fulfilling my needs until recently when it just got «stuck». I took it to couple IT places and was told get a new hard drive. I also got quotes around 300 for new drive and data back up. Well, something about it just did not seem right. After looking into Unilocal reviews, I took my troubled laptop to Fix Laptop. Wow, this place is great! Friendly and fast service with very reasonable price! Now I have a new place for my IT troubles. Highly recommend.

Two days early and cheaper than I could have imagined. I would recommend Carlos to everyone and would return again and again.

After much procrastination, I finally got fed up with my macbook pro enough to take it in for a RAM upgrade. I dreaded leaving my computer behind even for a little while — my computer is my life!
Boy was I relieved when I talked to the proprietor at Fix Laptop. Upgrading from 2x2GB to 2x4GB took 15 minutes and cost less than $ 100. That’s practically magic! Try getting that kind of service at the Apple store! I didn’t even have time to drink the coffee I ordered while I was waiting at the Peet’s around the corner before I got a call that my laptop was ready.
Fix Laptop is an amazing little shop. I highly recommend it.

Excellent service! They fixed my broken laptop screen for only $ 120.
Half year ago they also fixed keys on my laptop keyboard.
I recommend their service to everyone!

After facing the blue screen of death on my Sony vaio i realized that the computer was fine as long as the wireless network card was «off». I explained this to fix
. He booted up the computer, agreed with my assessment, replaced the network card, and sent me on my way with a fully functioning PC. Fast, friendly, excellent service!!!