Hu Serena, DDS

When you choose this dental office, you have to be careful. It is very hard to make an appt with Dr. Hu. Usually you will end up with some other dentist. When you go there, you should make sure they won’t keep you wait for more than hours. And they take it for granted and hurt patients’ feeling.
Plus, the front desk guy is quite rude to clients. They only wants money from your pocket.

Very disappointed. Twice in a row we were substituted to another dentist instead of Serena Hu. The business is named after her so of course customers request her. She is busy so she pawns customers off to her colleagues. Will not return. Suggestion: change the name of the business to something without your name…

This review is for Dr. Yau. I made an appointment with Dr. Hu for a filling expecting that Dr. Hu would be doing my filling. When I arrived at the dentist’s office, they instead introduced me to Dr. Yau. I unfortunately went ahead with the appointment anyway.
Dr. Yau dropped her tools onto the floor TWICE when we were getting my filing done. She also initially started operating on the WRONG TOOTH and I had to stop her and correct her mistake. Now, several months after my filling, my teeth hurt when I eat anything sweet or cold. The filling is also visible and is a different color from my teeth even though I asked for tooth-​color fillings.
That said, the front desk was nice and the environment was clean. I am sure Dr. Hu is a kind and competent dentist, but I am leaving this review because I was told by Dr. Hu’s dental office that I would be having an appointment with Dr. Hu and her substitute leaves a lot to be desired.

I’ve been to Serena Hu’s dental office since 2004 (almost 9 years!). She’s professional, pays attention to details and seems to have real interest in my dental health. I’ve changed three jobs in these 9 years and I always chose to go to this dental office. Highly recommended!

I recently moved to California and was in need of a dentist. I chose Dr Hu for the location and ratings on Unilocal.I was very satisfied with her service. She was very thorough and explained everything very well. She showed you potential trouble spots and really seemed to care about you. The entire staff is very nice and seemed to run on schedule even for late afternoon appointments. The office is open until 6:00 so it was easy for me to make an appointment after work. Will definitely continue to see Dr Hu.

I don’t know why I took so long to write a review. I have been seeing Dr Hu for years now and even though I live in SF, I make the trip to see her (and she is open on Saturdays!).
She is thorough & very trustworthy (I have had shady dentists in the past that charge extra for cavity fillings etc).

Serena is the best dentist I ever had. She almost makes you ENJOY going to the dentist. Can you believe this? She keeps her appointments on time, even late in the day. I was late myself one evening, called in to let them know, and what I got in return was a smile and a «don’t worry about it» statement. She is serious, professional, she treats you with utmost care and she is honest. How much more do you need?

Dr. Hu is an EXCELLENT dentist! I found her by searching the web for reviews for the best dentists. Her reviews were top reviews, and they were right! Now my bite is even and remarkably comfortable. She significantly improved the appearance of my teeth/​smile and at a fair and reasonable price. Her extraordinary expertise along with her kind, gentle manner made my dental experience the best I’ve ever had. She is an Artist, moreover she is a GEM! I feel very lucky to have found her. In addition, her staff, likewise, reflects her friendliness, kindness and care. People who come to her for dental care are smart and lucky! Carol Heart