M V Optical

There would be no stars if it were possible. What follows is just a small sampling of the inconsistencies I experienced with MV Optical.
After my eye examine in early November I ordered my single vision glasses using MY OWN frames. $ 385. Yep, $ 385. Over two weeks later the first excuse was the lab was not aware they had my frames. Glasses finally came, one lens was scratched, prescription was wrong. Another eye exam third week in Dec. and again, ordered the glasses. Called at least three times and left messages. No call backs. Stopped in twice and told the glasses were «in finishing». Finally a call from them 1÷21÷15. I was told it would be another week because «they had to drill new holes in the lenses». I called back an hour later and told them I wanted them by the end of week and was told the glasses would be ready «tomorrow». Said I was done and wanted my money back.
The good: The only good thing they did was refund my money.
The bad: They always had a story and often times two different employees told different stories. Rarely returned a phone call. It seemed the only time anything happened was when I initiated it. When I cancelled the glasses I had been trying for over 2 months to get a pair of reading glasses.
Went else where. Ordered single vision glasses WITH new frames, ready the next day, $ 116.