Peninsula Endodontic Group

Dr. Shih and his staff are great! Wendy is so knowledgeable and set me immediately at ease — after a 5 day hospital stay to treat a facial infection most likely caused by a cracked tooth and resulting root infection. Dr. Shih carefully reviewed X-​Rays, CT scans and did several tests on my teeth and determined which tooth was causing the infection. The resulting root canal was done quickly and without any pain. I wish I had known that Dr. Shih can admit at Stanford Hospital! Thanks Peninsula Endodontics.

Dr: Shih is the best in the business. I am one of those type of people that has had terrible experiences with dentists before so I was terrified the first time I had to get a root canal. Dr. Shih quickly comes in an numbs up the area and moves very fast to getting to the business of performing the work. I just bring my headphones and the time passes very quickly and painlessly. He explains everything he is going to do and checks in during his work to make sure you are ok. I have a hand signal if I need him to stop. And he sees it right away. I was done in no time. The office ladies are extremely nice and positive energy. They treat everyone with a lot of respect and make sure you know exactly what will need to be paid. I have literally no pain during the entire procedure. I’ve had three done here and would not go to anyone else in the entire Bay Area. Also when I went home, dr. Shih called me on my phone to check to make sure I was ok! What other dentists do that. He really cares about his work and patients. Thanks Peninsula Endodontic in mountain view!

Dr. Shih and his staff are amazing! I was referred here by my dentist, Dr. Michael Maher (who has been my dentist for over 25 years). When I called my dentist and explained the situation they immediately booked me into an 8 a.m. slot with Dr. Shih for the next day. I was in such pain that it was difficult for me to tell which tooth was actually infected.
Dr. Shih did some simple tests and confirmed that my #15 tooth was indeed on it’s last nerve — so to speak. He explained the procedure and gave me shots to numb the pain before commencing. His dental hygenist and office staff were kind, comforting, and very sweet. It took him only one hour to complete the work and told me intermittently what he was doing in my mouth. I found that a comfort.
Unfortunately I was in such pain the next day that I followed up with Wendy, his receptionist and public relations person extraordinaire. They wanted me back in immediately because I was still having sensitivity but on #14. I asked to wait it out a day because I know the clamps could be hard on the gums and it is a small, but extensive, procedure. She accommodated and they offered to call in some medication to help with swelling/​pain.
Sure enough I phoned late in the afternoon to say I knew I needed another root canal and, bless their heart, they got me in at 9:00 today. Dr. Shih explained something called the «Gate Theory» which relates to nerve pain. Apparently the body cannot process all sources of pain when it is that intense and so the one that is the worst will take over, so to speak, until that source is eradicated. Then, the other pain will surface in the location that is also infected. That is why we could not tell both teeth required root canals. Plus, conservatively and wisely, he did not want to perform an unnecessary procedure on a second tooth. He fixed me up again this morning and sent me on my way.
There is no kind of pain like tooth pain and an infected or dead tooth. Dr. Shih was kind, skilled, and swift with assisting me and I really appreciated how comforting his staff was with me. I will not be going anywhere else if I need another root canal.
Although root canals are expensive without insurance, it is something that must be done. They offered a payment plan or a slight reduction for full payment at time of service. I appreciated the candor and wanted to make sure I got it taken care of, and him paid, ASAP, because he and his staff earned it.
Thanks Dr. Shih and staff! I will be back to check on everyone’s lash extensions!

Just had an amazing first root canal experience (sounds crazy right?) with Dr. Shih!!! Only took 1 hour and I almost fell asleep a few times. I highly recommend this mountain view location of peninsula endodontic group! Their front office staff is wonderful (especially Wendy!), and his assisting staff are all very nice too. This place is like root canal heaven lol. I’m definitely coming back If I ever need another root canal :-)

How often have you heard this one, when someone has something positive to say about having a root canal? Well, let me tell you about my experience this past week. I was mortified to hear my general dentist tell me I needed a root canal, after he hit a nerve when removing a cavity from my tooth #15. I had not had a root canal before, but have heard all the horror stories and off-​color jokes about how everyone «would rather be doing anything other than a root canal.».
Dr. Shih’s office was quick to accommodate me and my fears were relaxed when I entered clean and soothing office. All the staff are friendly and personable, and made me feel at ease. Finally Dr. Shih entered the operatory and proceeded to explain to me in easy to understand terms, what had happened so far, all my options including pros and cons of each, and finally what he was planning on doing during the root canal. I was also nervous because my general dentist had a hard time getting me numb, but Dr. Shih assured me that he has developed a special technique that guarantees all of his patients get numb. He was correct, and the rest of the procedure went by smoothly and without incident. I did not experience any pain either during or after the procedure, and he even called me the next day to make sure I was doing okay.
Best place ever to get a root canal, hopefully those of you reading this never need one, but if you do, highly recommend!

Had a great experience today at the clinic. Was referred to Dr. Shih for an emergency root canal. I had no wait time and Dr Shih was very quick to diagnose the problem and to perform the treatment. Overall one of the fastest and less painful experiences I ever had at a dentist. Thanks!

Peninsula Endodontic Group is amazing! I am generally terrified of seeing the dentist and was on a downhill spiral with severe tooth/​nerve pain that had been ongoing for 4 – 6 weeks despite a large handful of visits to my dentist and some new fillings. When I switched dentists for a second opinion, I was referred to PEG for a consultation.
I had not one but TWO root canals done one month apart by Dr. Shih. I felt very calm and comfortable in the office and Dr. Shih took the time to explain everything to me and to make certain I needed each root canal. In fact, the second root canal was a wait-​and-​see thing that unfortunately didn’t go away.
Dr. Shih is very calm and professional and efficient. I think each root canal averaged 45 minutes and they were less stressful to me than getting cavities or crowns because there is very minimal drilling which I hate. I even got a call from Dr. Shih after the second root canal to see how I was doing.
Wendy at the front desk is also stellar and almost made me forget that I was about to have a root canal!

I could not ask for a better root canal experience. Every member of the staff at the Mtn. View location is great.
See my review for Dr. Shih here–

Dr Shih is great. Had tooth resorption in one tooth requiring a root canal. My dentist didn’t have an explanation for what might have caused it, only that it’s relatively rare. Dr Shih helped me figure out that it was actually related to a minor sports injury that I’d almost forgotten about. Then he did the root canal quickly and pain free. All good.

I will NEVER go back to Dr. Hernandez. I had two awful experiences with her. The first was a 2^nd root canal treatment for a reinfected tooth, and the second was for the sutures left from said procedure. These procedures were PAINFUL.
For my first root canal with her, she tried to go through the top of my tooth. She couldn’t access that infected root, so I had to go back days later for surgery through my gum line. Surgery took over three hours. Her hands shook injecting the Novocaine, during the surgery, and sewing the sutures. They were shaking so much, that she made my lips shake with her. And during the three hours of sitting there with my mouth wide open, she hardly explained what she was doing to me and my gums.
When all was done, I got a bag with mouthwash and instructions. I was NEVER told to go back to my dentist to have the top of my tooth refilled. There was no paperwork stating I had to go back to my dentist either, so I never went back. There was no phone call to check on me, just a postcard sent months later, stating I need to call for a followup exam.
Six months after surgery, I went for my followup exam. I had one suture left in my lower gum line. She pulled at the suture without numbing it for about 5 minutes.
I told her it hurt. She acknowledged it and kept tugging and pulling. That piece of string wasn’t going anywhere. It felt like someone was trying to rip out my gums. The whole procedure lasted about 45 minutes of pulling, tugging and squeezing.
My breast augmentation was a piece of cake compared to what I went through with Dr. Hernandez. I even pulled out my own sutures from my breast aug.
The worst part is…, I have to have another root canal to clean out the tooth because no one ever told me I had to go back to my dentist to close up the tooth. I’d rather have my tooth removed.
Dr. Hernandez was by far the worst dental professional I’ve seen. She has shaky hands, doesn’t explain things thoroughly, and she hurt me. I do not recommend her.

I want to give a 2.5 star to this one. Considering the great reviewss and the pricey procedures, I wasnt impressed with the service at all. Dr Shih did my root canal. I’ve done many dental procedurs before, but almost never have tasted the local anaesthetic agent-​but this time I did, he almost splashed half of it in my mouth than the injection which should go inside my skin. Then he did not numb a area with a topical agent and directly gave me the injection (again never ever had that before)-so it hurt me a lot. usually they apply topical, then wait few min and then give the injection. anyways, after the procedure was done, which was fast and good, he did not check for my bite nor did he clean up my mouth which was all chalky-​did not offer to rinse my mouth etc. no real post-​procedure instructions were given to me until i asked them. also, they informed me of the price and the fact thaat they are out of network, after giving me the injection (anesthetic agent). whats the point. considering the fact that they are so expensive, they did not really work thoroughly for my teeth. totally unimpressed, will not go back here.

I feel I must give Dr. Shih and his staff 5 stars. The work was fast, painless, and the staff was very helpful and friendly. This was my first Root Canal and the office staff made me feel very comfortable. Dr. Shih did an exceptional job on my tooth. If I need any more Root Canals, I will definitely return to this office. If you are going to get a root canal, this is definitely the place. Thank you Dr. Shih and staff.

Got a root canal from Dr. Shih. Quality work, expertly done. Speedy, efficient — get ‘em in, get ‘em out. Cons: he pumped me so thoroughly with anesthetic that I started to pass out, and I could practically hear his foot tapping as he waited for the blood to return to my face. Not a pleasant experience.

COMPLETELY RUDE over the phone and in office.
will not be seeing them again.

Fantastic. I’ve had to get work done by both Dr. Shih and Dr. Hernandez. Both are extremely professional and did a wonderful job. Most recently I had surgery to fix an infection that just wasn’t clearing up via a root canal.
I was especially pleased with Dr. Hernandez. She explained everything, made sure during the procedure that I was comfortable at all times, answered all my questions without ever making me feel rushed (or that it was a silly question) and even gave me her cell phone number after in case I had a problem. The office staff was really nice, too, and helpful.
It didn’t seem like the costs were any different that other endodontists that I have been to before (in another state).
I highly recommend them!

Fast.
Completely pain-​free.
Professional.
Dr. Shih is a genious. I wouldn’t have a root canal anywhere else.

I’ve had two root canals performed by Dr. Shih. The procedures took less than an hour each and were accomplished without any pain. Overall the price is quite expensive (nearly twice what I’ve been charged in the past for the same procedure), though it the quality of work is defintely reflected in the price. If you and/​or your insurance can afford it I recommend Dr. Shih.

I broke a tooth at 7am one morning. The tooth was right in front and had a crown. It broke off right at the gum line. Fortunately the root was still OK. Dr Shih got me right in and did a root canal and got the crown back on and I was good as new in 45 minutes. This guy is my ultimate hero! I had no pain, no after effects. Watching his assistant hand Dr Shih instruments was like watching a surgery. Fast and efficient. Root canals is what they do all day, and they are really really good at it. He was willing to either explain what he was doing all through, or not. I chose «not» but am not only happy with the outcome, but sincerely am grateful and highly recommend this place. If your kid is hit with a baseball and breaks teeth, rush them to Dr Shih. When I left with my nice new smile, kids were arriving.