Travel Design

I have worked with shekar in the past and he’s very good. Gets a little pushy at times, but he does what travel agents do best: beat competitor’s price, get you the correct information and talk sense. Once I found a great deal offered by the airline and he said ’ well, i am telling you clearly, I can’t beat the rate, in your best interests just buy it from the airline”

Responsiveness: 5
Customer Service: 5
Pricing: 5
Awesomeness: 10

These folks are the best! I have been using Travel Design for all my travel reservations since the 1990s and here’s why:
They consistently get me the best fares for air travel, better than I can find myself online, including Expedia, Travelocity, or Orbitz.
They actually care about their customers (as opposed to other travel agencies who merely want your money). Once I was traveling to Florida from San Francisco with my wife and 2 kids in a very snowy December. We landed in Denver, unsure if we would be able to take off due to the bad snowstorms. My Travel Design agent, Shekar, called my cell phone during our layover just to make sure we were OK. He let me know that if our flight was cancelled he would find another way for us to join our family reunion for Christmas. Turns out, our flight was OK and we got out of DIA without any problems, but the fact that Shekar took the time to check on us and reassure me that we would have a fine vacation really impressed me.
Travel Design also knows my travel profile and they get me the other stuff I need, like cars, hotels, meals, and discounts, without my having to ask for it.
I love these guys!!! I have told all my friends to use Travel Design. They really are the best travel agency I have ever seen!
Eric Malone
Grass Valley, CA
(formerly of San Francisco and Mountain View, CA)