Mattress Firm Clearance

Just loved the time Michelle took to help us find what we wanted and needed. Service was above and beyond! Plus the quality was exceptional.

Do not go to Mattress Firm. I had a terrible experience and giving them one star is generous. I walked in and was greeted by Shawn. I explained to him I was looking for a mattress for my guest room and needed some suggestions on where to start. When he found out I was wanting to spend less than 1,000, he quickly pointed me to the queen mattresses and said if you have any questions let me know. That was it, no suggestions or recommendations, nothing! He quickly made himself busy helping a couple wanting to buy a TempurPedic mattress and would not make eye contact with me when I tried to get his attention to ask a question. Another sales associate approached me and tried to answer my questions but was not knowledgable about the products and was not any help. I left after about 15 frustrating minutes. The good news is I did buy not one but two mattresses from the competitor down the street. My daughter decided she wanted a new mattress too. I spent $ 2,200 which was over my initial budget but gladly did so because of my customer service experience at the competitor. The management at Mattress Firm needs to get a clue. They have two stores less than a mile from each other and based on my experience with one wouldn’t recommend either.