If you need a new phone or help with your phone, this is the store to go to! Tony, the manager & all of his employees provide the best service! Always patient, very knowledgeable & informative. I bought a Samsung Galaxy Note 4, but didn’t like it as well as my previous IPhone 5s. Went back before my 14 days was up & wanted the iPhone 6 plus. The return seemed complicated to me, but Tony, Veronica & Jacob made it so simple & they even saved me some money on my plan. Couldn’t have asked for anything easier! I’ve gone to other Verizon stores, but they don’t come close to the service this store provides. So props to this store!