Better Buys

This store used to be the best out of the 2 non Chain link «Pet stores» in Muncie, I’ve bought my Tame Bird food from them many times over the years, I’ve gotten some bad seed from them on occasion but That happens, But Yesterday was the last straw!, They need to find a better way to store the food buying food from here rather its Cat food, dog food or bird food including wild bird food YOUR ANIMALS WILL GET SICK! They sell 50 Pound bags of tame bird seed they had none in cockatiel not unusual — as I’m searching through bags to find the one for my smaller birds I notice how much feed is all over the floor, How all the bags are taped up (including dog food and cat food bags) Tons of mouse poop all over bags, the brown bags you can tell have gotten wet When I move over to the white 25 pound bags to see if they had any Cockatiel size I realized why the brown bags were «wet» looking there is MOUSE PEE ALL OVER THESE BAGS! This means all this food is CONTAMINATED and HARMFUL! I will NEVER buy food from them again, They refuse to change how they do things I“ve brought this to their attention before they supposedly have 5 different exterminators YET the mouse problem is a huge issue — because They just leave bags of food, all over the place I have seen MICE crawling around in the dog treat containers that are left wide open, and in the big brown boxes with the pig ears, feet etc. Mice climb poop and pee all over this stuff all this stuff is now to me considered trash you feed it to your animal it will get sick or worse die from this! for now on If there are no bird fairs close by I will just pay the outrageous shipping cost to have bird food delivered instead of buying this nasty, disgusting, contaminated food! I have too much invested in my birds for them to get sick and die from this mans Store! he’s a useless store owner and I swear he’s related to the guy who owns Mc Donalds both stores are ran terribly! If he doesn’t change he’ll be losing more than just my business which i buy from there alone at least 200 pounds of Bird food every other month I barely ever come out spending less than $ 200 a trip! I’m more than happy to give my money to a seller who knows how to store large quantities of food, so they don’t get contaminated, old, filled with bugs, and Moldy (yes I’ve spent $ 200 there to get home go dump the food in my containers and have nothing but molded bird food! THAT didn’t stop them from their disgusting ways either and I was NOT the only one coming back that day for a refund a few other people who were in the store at the same time I was came in and complained about the same issue and one had Dog food while the me and the other customer bought a large amount of bird food!
You’ve been warned if you buy your pets food here and it gets sick you know why! Buy from Pet Smart yes they are higher priced but at least its GOOD food and not been having mice live in it, pee and poop on it etc.
P. S. Phil G — you are talking about Mc Donalds pet store not better buys — Better buys doesn’t sell animals at all! Just food and supplies.
All I can say is Shop at Better Buys Pet Supply store AT YOUR OWN RISK, if you love your PET YOU’ll SHOP ELSEWHERE LIKE PET SMART or ONLINE

Nice selection of critters. Friendly and helpful staff. For feeding your carnivorous pets, they sell live pinkies at a reasonable price. The only drawback is that the place stinks to high heaven!

this is the only shop in muncie that i know of where you can find eagle pack dog and cat food. and it’s pretty decently priced too. it’s way better than iams or science diet and it’s local to indiana. go here, buy eagle pack and have healthy pets. just don’t mind the smell of the store, it’s a bit over powering at times, but if you’re in and out, it’s not bad.