I love Dave’s Video Exchange. Employees are knowledgeable and friendly, store is easy to access and shop. I always find bargains there on used DVD’s that range in price from $ 1.99 to $ 9.99 depending on the demand of the DVD. They also have a GREAT selection of music CD’s where you can come across some obscure and cool discs at very reasonable prices. I purchase used DVD’s there all the time. I’ve never had a problem with any of the discs I’ve purchased, and yes, I’m afraid to actually count how many I own! I dig Dave’s. The store is what it is, a provider of used gaming, DVD’s, CD’s as well as a VERY inexpensive DVD rental store. If they don’t have something you’re looking for, you can pre-pay and they’ll get it for you. They openly tell you they order their ‘out-of-stock’ items from and advise that you may wish to order it yourself to save the mark-up if they were to order it for you. :) I think expecting this establishment to be anything other than what it is, is harsh as they are simply a great place to find used discs that are in GREAT condition at very inexpensive prices. $ 20 for a new disc at Target or $ 6.99-$ 8.99 for the same DVD when it shows up at Dave’s. A no brainer.