I trusted Jacob«Chip» Rutz to permanently cover up an old tattoo on my chest. Just 2 weeks after the cover up, the old was was showing through. I sent him a picture of the old one showing through. Jacob would not get me in without making an appointment almost 2 months out. Low and behold, he messaged me(morning of appointment) that he was sick. I told him I would send a message when I woke up(work nights) because I couldn’t make the 12 o’clock time he wanted. When I woke up, I sent him a message. He would not reply. When I sarcastically thanked him for his reply, he said, «I’m tattooing. I don’t really sit around waiting for text messages to respond to».(Rutz). Steer clear. There is NO customer service here. I now have a tattoo with the old one shining through. He went on to say, «I’m not going to argue with you. I told you the time I could get u in. That didn’t work for you. Maybe you can find another artist that can make you happy».(Rutz). I guess this means that I have to pay someone else to fix Jacob’s work?
