Embassy Suites

Terrible experience. Was there for a wedding. Showed up at 430 and a lot of the rooms weren’t ready, including the brides’. We had to rush to get ready for the rehearsal and dinner in the father of the brides’ room. Their ‘apology’ was a cheese tray after the night of the wedding, so the bride and groom didn’t get a chance to partake. And it was one cheese tray for about ten rooms. Worst of all, the entire group got BED BUGS.

I’ve never stayed here as a guest, but have attended several events that my employer has held at this venue, and they always do a really great job as a small convention site. The ballroom and meeting rooms are always clean and the décor is pleasant and not distracting. On occasions where food is served, I’ve had everything from breakfast and lunch to formal dinner fare served, and it is always delicious and presented nicely. The wait staff is very attentive and unobtrusive as well. Overall, this is a great place to hold an event if you don’t want the hassle of dealing with Nashville traffic.

I have been to the Embassy Suites twice now and while I had an issue with interstate road noise and getting some sleep I am very happy with the property. The whole property is easy to access and well laid out. Just like all ES they offer a manager reception and a great cooked to order breakfast. I can not recommend them any higher. When coming to MT please stay and shop in this area b/​c it’s very nice!

Stayed at this hotel for Valentines Day weekend and omg… hands down the best hotel ever! If you’re looking for space this is the place. Check in is a 4pm and shortly after that from 5:30 — 7:30 they give a evening reception for all the guests even kids. Unlimited snacks and drinks for 2 hrs! We kept going back and sat next to the waterfall and drank our drinks. We stayed in a 2 queen bed. Each room is a suite and comes with 2 rooms (bedroom and then the living room). Also there’s a queen sofa bed in the living room. The scenery is beautiful and I just loved it! There’s a indoor pool with a hot tub… I believe the pool closes at midnight. The next day we ate breakfast and some items like pancakes, omelettes, etc were cooked to ordered. Large variety of food and drinks. I didn’t want to leave lol. We used a corporate discount through my fiancés job so look into that too. We will be back and bring the kids next time because I know they would’ve loved it.

This is definitely the nicest Embassy Suites I’ve ever stayed in. If you are traveling to the Nashville area, and need a little extra space (got kids?), this is a great choice. It’s a 30 minute drive to downtown Nashville, or you can stay in the Murfreesboro area and find lots of shopping, dining, and activities. Prices were about half of hotels in downtown Nashville or Franklin area. The hotel impresses on many levels.
The staff is very friendly and accommodating. The lobby, atrium, rooms and common areas are all very clean and nicely decorated. The room is spacious with a generously sized living room in the front, a small kitchenette and bathroom in the middle, and a nicely sized bedroom with 2 queen beds in the back. It worked out very well to have our own «parents» living room to unwind in after putting the kids to bed. The furniture, bathroom, bedding, etc. was all in good condition. The bed and bedding was fairly comfortable, although not the best hotel bed I’ve slept on.
The hotel has many amenities to offer. There is a spa, large fitness center, beautiful and large indoor pool and hottub, and huge conference/​meeting center. In the atrium, you’ll be impressed with the soaring 10 story glass roof, large wrap-​around bar and grill, and a nice eating area for the free breakfast buffet and nightly reception.
The breakfast is good, with cooked to order omelets, breakfast meats, and pancakes along with the normal hotel breakfast buffet fare. The nightly reception is a welcome benefit, served 5:30 — 7:30 each night. They offer free beer, wine, and cocktails along with a variety of snack food. We stopped almost every night we were there. They also will turn with soda machine on for the kids.
My kids loved this hotel. Between the atrium fountains, glass elevators, indoor pool, and open hallways of the conference center (great for burning off some steam on a rainy day!), they had a blast. We’ll definitely stay here again next time we visit Nashville!

Diamond Hilton member, first time staying here. I love the hotel, rooms are clean and the staff are really nice. If you are a business traveler you will like this place. Fitness center is really clean and is what you would expect at an Embassy.
The food at the restaurant is better than your normal Embassy. Free beer, wine and cocktails at 5:30pm is exactly the same as other Embassy’s. It has a Starbucks attached but they don’t serve the exact drinks. They are close but not like a stand alone store which they should change.
Overall I really like this property and will return. Oh yeah… tons of restaurants nearby.

Clean room. Decent shower but the beds were uncomfortable. Out of the three rooms we had not one of us slept soundly. For as big as the hotel was our room was quiet at night and the suite like rooms allowed for our daughter to sleep quietly in the front room while we slept in the bedroom area. Nice for being able to relax and not wake your child. Ordered room service of chicken wings, fries and cheesecake. The wings were great, fries were weird and covered in cream and the cheesecake was amazing! Overall good rating because it was clean and the property well maintained.

Passing through on a road trip back to Chicago and decided to park it here for the night… Glad I did.
I’m admittedly A-​type when it comes to hotel cleanliness and they passed the test. Bedsheets smelled so fresh, no dust in the corners and bathroom was spotless.
Only gripe is that the bed was somewhat uncomfortable, I didn’t get the best nights sleep.
Free parking and breakfast always a plus!

Gorgeous hotel and the rooms. Granite countertops nice lighting, tile floors and well decorated. The suite I got had a kitchenette, microwave and a small refrigerator. The microwave is pretty cheesy though, cheap. The rate that I was quoted over the phone, and sent an email stating the amount, was not the amount I was charged when I checked in. They stated it was a 20% tax, or something like that. So just beware what they tell you isn’t what they charge you. Other than that I can’t complain. The restaurant and bar and amenities are excellent here. A little pricey compared to local hotels, but if you can afford it it’s worth it.

it was ok, a little older than I expected. My room had an odor and i found myself spraying gain febreeze all night. the TV in the bed room most channels were scrabbled and then would return no signal, which was very frustrating. I used points to stay hear but i wished i had used my 30K point on the Hilton Garden Inn next door or the Marriott Residence Inn where I am platinum. There is also a new Hampton within a mile of this location. I must say that I didn’t speak with management so they may have been capable of making me a satisfied customer, but we were in a rush. They also forgot to welcome me as Gold Elite member, brought me my arrival gift later and didn’t even tell me about free wifi. I figured it out on my own and /​i must say it was pretty faat.

I stayed here for business. I have stayed in Embassy Suites all across the country for decades and THIS location by far, is the most impressive. The property is spacious, clean and designed very well. The staff is courteous and very professional. I did not wait long to check-​in. The interior is amazing. You feel like you are at a resort. The bed, bath and living area of my room were all very comfortable and clean. I got in late so I didn’t enjoy room service. However, it’s always nice to have to breakfast in the morning with a delicious omelette.
Parking is free which is great. Valet at some hotels is outrageous. The indoor pool is relaxing. If you need manicure, pedicure, etc. there’s an on-​site spa too.
A mall and other services are close by.
I could go on and on but you go stay there and see. You will want to stay again. I know I will.

Nice location. Horrible service at front desk, restaurant, bar, etc. food was terrible. Not saying they were not nice, just slow, very young and terribly managed! Platinum member at Marriott so I travel all the time. This was a bad experience for the money.

I stayed here on a business trip. The people at the front counters were super nice. The hotel was clean. The room temperature i really appreciated. The bed comfortable and the bathroom was great. The only thing I noticed that needed attention was cracked glass by the waterfall behind the elevators.
The breakfast in the morning was fit for a king.
GREAT place to stay.

Year 14 of the Middle Tennessee Animé Convention was held in Murfreesboro at the Embassy Suites on Easter weekend this year. I was pretty excited about the weekend, until we got to the hotel.
The hotel decided to charge everyone a $ 75 security deposit fee a night, on top of what we already paid for the hotel room. This was bad on our end, as we were unaware that the hotel was going to do this. It would be refunded back to the person who paid it, but it ticked me off that we were not notified about it. We were also supposed to be given at least 6 orange bracelets that guaranteed us (and our roommates) free breakfast and free cocktails each day… we were only given 3. We went and asked the staff about it, but they bluntly refused to give us anymore bracelets. We had heard that they gave extra bracelets to other attendees (including a group of 3 in a hotel room that got 7 bracelets!), so this made all of us upset. Some of our friends were able to give us a couple extra bracelets, but it sucked that we had to alternate the bracelets all weekend.
My husband is part of the MTAC staff, so he was able to park his car in the designated parking area only for hotel staff and MTAC staff. As soon as we parked and got out of the car on that Thursday, a hotel staff member came over to us and asked us rudely why we were parked there. We explained that my husband is part of the MTAC staff, and the hotel staff member only said «oh…well I just have to make sure» in a very rude way.
I was really excited about their breakfast everyone raved about, but the food ended up being very bland and tasteless. Even the pancakes were not fresh! I wasn’t even able to get an omelet because there were lines for them. So basically the only thing I got to enjoy (because they didn’t have anyone refilling the food dispensers) was a glazed donut. However, I did enjoy the free cocktails… the bartenders were super nice, and they made my cranberry vodka exactly the way I like it. The rooms were also very nice and spacious.
The convention was fun, but it would have been a lot better if it were at a different hotel. If you are looking for somewhere to stay while in Murfreesboro, don’t go to this hotel! I will not be returning.

This hotel is out-​of-​date and needs a serious renovation. Its been a while since I’ve stayed at an Embassy Suites and it will be a while yet again before I stay at one after this experience. The staff were courteous and helpful however the hotel’s pathetic amenities and furnishings are in desparate need of a make over. The bathroom light in my room had a dead bug in it… eeeewh!!! Never again Embassy Suites. I’d rather sleep in my car.

This was one of the best Embassy Suites experiences I’ve had, and (in my opinion) one of the few things that keeps Hilton in the running as a good hotel chain.
The people at the front desk were really nice and approachable from the moment we walked in throughout our stay. They were willing to help with any questions we had or do whatever they could to make our stay more pleasant, and they would stand and have a conversation with you when they weren’t too busy. They were friendly and kind in a way I’ve never experienced at a hotel.
The room was clean and big and everything worked well. If you aren’t familiar with the room layout, I’m sure you can go to the website and see, but we were able to fit 5 people in one suite very comfortably.
The Manager’s Reception each evening is a great benefit to staying here (along with the breakfast, which I’ll describe below). There’s a full open bar and some appetizers that are available for 2 hours each afternoon and is included with the price of each room. Even though there were two conferences going on when we arrived on Thursday, along with the CMA Festival in Nashville, and multiple weddings on Saturday, I never felt that the hotel was too busy or cramped, and there was always plenty of tables in the reception/​breakfast area and room in the pool and hot tub.
The free breakfast is one of the big advertising points for the Embassy Suites. Instead of just a few boxes of cereal and juice, they have that, plus all the elements of a hot breakfast you could imagine (eggs, french toast, potatoes, bacon, etc.) and a cook-​to-​order bar, where you can get pancakes and omelets made to your exact direction!
I am always impressed by the Embassy Suites, and they are by far my favorite hotel chain, but this one in particular stood out so much, I couldn’t help but write this review to let others know how great it is. It’s well worth every penny (and it’s not highly priced, either), and I would unconditionally recommend it to anyone staying in Murfreesboro or Nashville.

I never stayed at any Embassy suites and I was rather surprised how nice this place was!
The front desk was incredibly nice and so personable. The room was clean, spacious, and most importantly the bed was so comfortable! Omg, I could sleep on that bed for hours.
We settled in and went downstairs for some snacks that they had. The snacks they had was very simple but it filled me up: open bar, cheese, crackers, carrots, ranch, chips and dip, and soda. They had a lot of tablet which was good because there was a lot of people (I believe there was a conference at the embassy)
They also had a free breakfast (score!) the food was good and they made omelets for you and there was actually a lot of choices to choose from. I was very pleased with the breakfast and choices that they had. The omelet she made was yummy!
Overall, I was very pleased with my stay at the embassy! I would definitely come back to this place and even try out other embassy suites!
Tip: they have an indoor pool (i believe they close by midnight)

The fiancé and I wanted a night to get away so we vouched to stay at the embassy suites. The place is big and beautiful. We were greeted immediately when we walked in the door. The young lady that checked us in was very nice. We were kinda bumbed that we missed the free cocktails from 530−730pm though. But we hit the bar up anyways and watched a basketball game. The beer was cold and the mai tai was strong! Not really any more expensive then your high end bars either.
The room was great, bed was one of the most comfortable hotel beds I have ever slept in. The room was very clean and even though it was a smoking room it did not rink of smoke. The halls were quiet. Our view sucked but oh well, I dont mind looking at air conditioning vents on a roof.
Our room came with complementary breakfast and wow so much to choose from. Although, neither me nor my fiancé were impressed. The fruit was good, the biscuits were yummy, the gravy was really peppery, and the eggs were eh. Bagels were good. Bacon was good. Sausage was not so tasty. My fiancé had a made to order omelet and he said it was ok.
So besides the breakfast buffet not being as awesome as everything else in the hotel, I would definitely stay here again!

Good place to stay. Hotel staff are very courteous and attentive to guests. Sleeping rooms are standard Embassy configuration and are clean and well maintained.
The biggest drawback is the room rates. They are too high in my opinion.

I was a little surprised at how great this place was. I went to a sales show last weekend and the rooms were nice and very affordable. Maybe that’s the LA in me, but it was $ 300 for two nights for a suite, tax included.
Not sure if it is always like this, but there was free breakfast every morning including an omelet bar and biscuits and gravy. There was also a free happy hour from 5:30 — 7:30 every day I was there. I took full advantage.
There is also an indoor pool that is open til midnight. It was filled with teenagers on Friday night, but that’s not the Embassy’s fault, I just can’t hop into a hot tub with a bunch of kids.
It’s 30 minutes away from Nashville. Don’t know if I’ll be back in that area, but if I am, I’m staying here again.