Shoe Fixer

This is an excellent repair shop — -courteous and nice staff. I have used them twice recently and they have exceeded my expectations in repairs. Roger is the BEST — –Thank You!

Brought my heels in for a quick fix and it was done professionally, quickly, and affordably. I was impressed that with such a quick exchange the owner was able to perfectly match my expensive nude heels with the new stiletto caps.

Funny how the negative review about the owner chasing a girl to her car in a threatening manner and cursing at her while breaking her shoe he was supposed to fix got removed. All because she asked if they were done early on the phone and the woman working bitched at her so she hung up. Then the woman called her back and told her they weren’t gonna fix her shoes. When she got there to pick them up they were indeed fixed but the owner chased her out and threatened her. This all happened in front of other customers. Real classy. Great way to run your business… away. I encouraged her to call the police but she was afraid too. He’s lucky she didn’t.

The Shoe Fixer 1004 Memorial Blvd. Murfreesboro, TN 37 129
615−849−5817
I love telling you about businesses that do ordinary things really, really well. It is a special treat to be able to share a local business that provides a unique service really well. That is the case with The Shoe Fixer in Murfreesboro. Roger Burnett has had his own shoe repair shop for nearly 20 years. He started out working for someone else fixing shoes during college and then started collecting equipment in his garage a piece at a time. He would buy a piece of old equipment, fix it up and then buy another piece when he had the money. Once he had adequate equipment he moved it all to a little shop at 1004 Memorial Blvd. just behind O’Charley’s. He’s been there ever since.
You might be thinking to yourself, «this guy fixes shoes for a living, wow, that must be boring.» Quite the opposite is true! Roger says one of the secrets to his success is that he likes what he does. He says that if it were not his business, he would probably do it as a hobby anyway. He also credits keeping his overhead low and treating people right as the «business» aspects that have kept him going.
As the years have passed, he has noticed some changes. Shoes are changing. There are more and more «disposable shoes» out there, more with molded soles that can’t really be fixed. There are also fewer competitors. He is the only one within about 30 miles. He says that people now seek him out because there is no competition. He has had to expand his repertoire a bit though. They repair not only shoes but also anything with «weird stitching” – purses, backpacks, belts – anything with heavy duty stitching. However, soles and heels are still their bread and butter.
The Shoe Fixer doesn’t really run specials as their prices are low anyway. They rely on word of mouth advertising (or word of newsletter) to stay afloat. If you have a pair of shoes that need to be fixed, take them up there. They will tell you if they are fixable or not. They will tell you if they are marginal – maybe they can fix them, maybe they can’t. Also, if you need a good shine, take your shoes to Mr. Willie Harris at The Shoe Fixer. He can make your shoes shine so bright you can see your reflection in them.

Love them– they are always so nice and helpful. I wear heels a lot and randomly the bottom soul of my heeled boot came off and they were able to fix it up like it never happened! I am so thankful for their service and saving my shoes life :)
They seriously are a wonderful business and my mom and I don’t take our shoes to anyone else! Also– if you have a belt that is too big — they can punch more holes in it to make it smaller!

I wear heels just about every day to work. Needless to say, I can put a beating on the stem of the heel and the toes. I have taken several pairs of worn heels and boots to the guys at the Shoe Fixer and I always get them back looking like new! In fact, they have replaced worn out heel taps at no charge without me even asking for a replacement! I think that’s great customer service and it shows me that they care about my business. For about $ 6 – 8 a repair, I’m getting a great deal. I would highly recommend the Shoe Fixer.

I dont do negatives– best to just say no– :)
I still owe them 30 bucks– and they still have the boots I dropped off to get zippers put in the back– they put them in the sides. meh. see why I dont do negatives?

Atleast they sell shoe polish. I took my wifes cowboy boots in for work. Although originally dark cherry in color, the toes and a few spots on the side had become worn and had a light faded color. I asked for the boots to look like new and to make the boots one color. When I picked them up, the toes and sides were still almost the same color as when I dropped them off, but there was a shiny gloss finish covering the boots. I stood there wondering wtf? I pointed out that my boots look like someone spent 20 seconds on them. He then stopped what he was doing, put a cherry polish on them and surprise, the boot color instantly began to fill in. I paid for the work and luckily the polish in glass jars is cheap too. Took the boots home and finished polishing them up myself. Either there was a breakdown in communication or they thought it was easy $. Atleast theres a good selection of polishes to purchase.