I have had a mailbox rental at this store for 6 months now and have been very happy with the service that I have received. James is very nice and friendly, and really goes out of this way to help you with what you need. I tried one other UPS store in the area before finally selecting this one, but admittedly was not treated as good. Bottom line — out of the 3UPS stores that are in Murfreesboro, this one is the best.