Walmart Supercenter

Ok I admit we all have to go here eventually but I’ve made if a conscious effort to not return. I only come here for diapers and wipes because you can get the giant box here.
Anywhere else is better period! Just yesterday I was on my way to check out at Ingles and the manager opened up 4 checkouts because it was busy. Now that’s customer service Walmart!

I only shop here out of necessity. If there were any other store I would most definitely shop there first. Very few of the employees are friendly and willing to help. They seem to rarely stock the shelves as they will be out of something for weeks. They carry items for a few months then stop completely. I would rather not come here.

I don’t even want to give 1 star to this Walmart, but to get this posted I think I have to at least post 1. Customer service does not exist! I went in to send money to my son via Money Gram. I live 45 minutes from town. Therefore it’s a 90 minute ride round trip.
The «customer service» representative told me to send it Walmart to Walmart because it was less expensive then (Money Gram). I explained that my son was on the road traveling & that he needed gas once he got to the state of Louisiana. I asked her several times if he would be able to get the money. She insisted there would be no problem. I asked again & I told her he had his (3) year old daughter in the car & I was concerned that there would be a problem, but she insisted «NO PROBLEM» She mumbled something about 11:00 p.m.
WRONG! My son called a Walmart off of I10 & they told him they closed at 9:00 p.m. As I mentioned, I live 45 minutes away & there’s no cell service. Once I got home my son called me to tell me, they were CLOSED.
So I called the Murphy Walmart to ask them to transfer the Walmart wire to Money Gram which was what I had wanted to do in the first place. The woman that insisted There would be no problem, told me that there was nothing she could do unless I went back there to sign paper work. I tried to explained that I had just walked in the door & driving another 90 minutes there & back wasn’t an option. I could hear her in the back ground telling someone it was her fault, that she told me to do Walmart to Walmart.
At least she stepped up, but, her hands were tied. She put me on hold & some other woman that was there also decides to get on the phone & tell me it was my fault & she heard the woman ask me several times if I was sure that I wanted to send it Walmart to Walmart. BIG LIAR! She was trying to cover for the woman that convinced me that «ALL» Walmart’s would be able to handle the transaction regardless of what time they got there. Besides, she was blabbing on the phone so there was no way she could have heard the conversation I had with the clerk.
Then a store «Manager» got on the phone & insisted nothing could be done. After I pleaded with him, he made a phone call to a Walmart off of I-​10 but that was no where near them. Then he stopped answering my call. I guess I should have realized, if Walmart doesn’t care about their employeesI can’t even give 1 star to this Walmart. Customer service does not exist! I went in to send money to my son via Money Gram. I live 45 minutes from town. Therefore it’s a 90 minute ride round trip.
The «customer service» representative told me to send it Walmart to Walmart because it was less expensive then (Money Gram). I explained that my son was on the road traveling & that he needed gas once he got to the state of Louisiana. I asked her several times if he would be able to get the money. She insisted there would be no problem. I asked again & I told her he had his (3) year old daughter in the car & I was concerned that there would be a problem, but she insisted «NO PROBLEM» She mumbled something about 11:00 p.m.
WRONG! My son called a Walmart off of I10 & they told him they closed at 9:00 p.m. As I mentioned, I live 45 minutes away & there’s no cell service. Once I got home my son called me to tell me, they were CLOSED.
So I called the Murphy Walmart to ask them to transfer the Walmart wire to Money Gram which was what I had wanted to do in the first place. The woman that insisted There would be no problem, told me that there was nothing she could do unless I went back there to sign paper work. I tried to explained that I had just walked in the door & driving another 90 minutes there & back wasn’t an option. I could hear her in the back ground telling someone it was her fault, that she told me to do Walmart to Walmart.
They put me on hold & some other woman that was there also decides to get on the phone & tell me it was my fault & she heard the woman ask me several times if I was sure that I wanted to sent it Walmart to Walmart. BIG LIAR! She was trying to cover for the other woman that convinced me that «ALL» Walmart’s would be able to handle the transaction regardless of what time they got there. Besides, she was blabbing on the phone so there was no way she could have heard the conversation I had with the clerk.
Then a store «Manager» got on the phone & insisted nothing could be done. He made a phone call to a Walmart, but that was no where near them. Then he stopped answering my calls. I guess I should have realized, if Walmart doesn’t care about their employees, why would they care about the consumer. It’s all about the Benjamin! They got their fee out of me.
For the last 7 years we have spent thousand of dollars there against our better judgement because they are the only store of that magnitude in this town. Never again!