Prestige Tree and Landscape

If it were possible to give 0 stars I would have. Tyler the owner does know how to fall a tree. He does not know how to run a legit business. We hired him to remove trees and do other landscaping. We agreed on a price and he scheduled a time to start. He did not make the original start date. I called and called. Finally got started. Out of the 4 trees they got 2 down on the ground and did not return for 2 weeks! After calling and texting everyday, they finally came back and cleaned up the fallen trees. The cut the other two down, but not completely. They left a 10 ft stump on one and the other they cut down to the ground and left the large trunk on the ground. They did not even get to the landscaping we agreed on and made a payment for the materials. It has been over 2 months and they have still not come back to finish the work. I have given up on hope that they will ever come back. At this point I am out money for work that was never performed and and incomplete job. DONT HIRE PRESTIGE TREE. You might as well flush your money down the toilet.

No Show!
Made an appointment for them to check out my yard. Took the time off work to meet them at my house, and they never showed! At 5:00 I called to see where they were and they said they were running late because of the heat, but confirmed my address, and phone number and such and said they would be here «soon». They never showed up.
Two days later, no reply from them, no follow up, still no one coming by the house. Day totally wasted.

They first came out to my home to remove 3 tree stumps and all 3 trees were fairly small. It was a surprise when they actually showed up because it was days after regularly schedule but I could understand because there was bad weather the days before. BUT they should have let me know I was post-​poned and when they were coming. I had left a voicemail for them days prior about wanting to do the extra two trees while they were there and no response. Luckily, when talking to them, they were able to do it same day. All was competitively priced well!
They mostly did a good job but left some pretty heavy stumps/​roots that they missed that were hard for me to dig out. And the two trees in the back they only grinded down to ground level leaving me to call them back to come finish the job for an extra $ 100 that they quoted. I was fine with that but that conversation happened March 26 and I bought trees to plant on March 25^th. After 4 email/​call/​text requests to find out what week they were coming out, after no response, I finally told them to let me know or I will cancel. Of course they responded to that message letting me know that they should have been there Saturday. When I told them they didn’t come then they said they’d be over tomorrow. Well when tomorrow came I texted with no response. After calling they said they were running late and maybe tomorrow. Well tomorrow was a rainy day so the day after I called and they said their machine was down until the weekend. I told them to forget it and called someone else to come finish their job, and this is as of today, April 10^th. It took over 2 weeks of trying to get them to come back, or at least just tell me when they are, to finally say forget it.
Sadly, each night I had put the trees in the shed at night, bring them out in the morning to prevent freeze. And then be sure to water every other day. Had these been planted I could have been at ease.
The overall theme here is poor communication, non-​reponsive, not professional, not apologetic, and flakey customer service. I do not recommend going with them.