Merchant’s Tire & Auto Centers

We were from out of state looking to have a car inspected before purchase. Merchant’s was one of the very few places open on Sunday. The place is very neat and clean and they offer free coffee in the waiting area, which also had lots of nice comfy seating. Michelle at the front desk was so friendly and helpful, as were the guys in the shop. Best of all, the 22-​point inspection was FREE! I highly recommend this business if you’re looking for courteous and helpful service. Thank you, Merchant’s Tire! :)

I have needed some new tires for my truck for quite some time. On Mothers Day, on the way to dinner, I stopped by Merchants Tire Center in Murrells Inlet. I was greeted by a very nice gentleman that quickly granted me a quote for 2 new tires for my Chevy 2500 in a very pleasant and friendly fashion. I could not get back that day to have the tires changed, but did return a day later. It’s bike week in Myrtle Beach so things are all little hectic. Michael, greeted me again, as pleasantly as the day before and assured me he could fix me up no problem. It was going to take about an hour, so I walked next door to the bike rally and returned in about 45 minutes. My truck was nearly done.
While I waited I met a nice lady that praised the Murrells Inlet office as having people she could trust. It did not matter if she paid less, the same or more than some other tire shop because the trust was key. You see, she has had some experiences in the past with other mechanics that sold her things she did not need for her car as I am sure we all have had happen. In this instance, she was tending to her college bound son’s car, and wanted to be sure it was safe and done right.
Perhaps I am making a little much of a simple tire change, but I must say that this was quite a pleasant experience. The prices were more than fair, and Michael took it upon himself to give the alignment of my truck a little care during the tire changing process. This he did with at no charge. He showed me how bad the alignment was prior, and of course I new the truckt was not driving as it should but I also hate going to mechanics as they always seem to upsell you. This was not the case here. I got great tires, awesome service, a fair price and a realignment. The truck could not be driving better.
I see why the lady I met had trust in these guys, as I do now as well. My family and business, will now be using Merchants for all our tire needs. Keep up the great work gentlemen and I will recommend your office to anyone I know in the need of new tires.
Great Job and Thanks,
Dennis