Best Life Assisted Living

The house is clean, big and pretty. The rooms are nice, but the place is severely understaffed. On weekends there’s only one young woman there to feed, bathe and take care of the five old people. On weekdays there are two staff members. Because of the lack of staff, the residents do not get the attention they need a lot of the time.
When we interviewed them before placing my mother there, we were told that there was always three or more caregivers 24 hours a day. They also told us that there were activities to stimulate the residents minds. Both statements proved to be untrue. The residents have to wait for attention to their. needs because the staff members are busy with other things.
They talk a good game, but they don’t carry through. It all borders on neglect.
The owner of the place, Sandy, is impossible to get on the phone, she hasn’t even bothered to meet us and never returns calls. My mother Has only lived at Best Life there for a little over a month, and already has stage three pressure wounds on her butt and heels. She did not have any sores when she moved in. My mother is diabetic and pressure sores can be life threatening. Best Life is also unable to keep her blood sugar under control. It was fine before she moved in.
We are going to have to find a better place for her to stay. I do not recommend «Best Life» or any of the four homes that belong to this Sandy person.