Carl’s Jr Restaurant

Worst Carl’s Jr. Location! Our order took about 10 minutes ok that’s fine I didn’t mind but when we got our order we asked if everything was there the manager (Xandria) said yes but I know better than to go all the way home without making sure so I checked and sure enough they didn’t give us one of the burgers we had ordered! So my brother went in with my boyfriend to let her know that she forgot our burger. We weren’t completely sure which burger it was because they all have the same wrapper so we said it was the big Carl we figured it might have a different wrapper, so the she starts arguing with them saying she did put it in there, then told then to go back to the car and get the bag and when they did and she seen there was in fact a burger missing she was like yea see the big Carl is in there, yesssss butt we’re still missing a burger!!! Ugh and she didn’t even bother to go to the counter to speak with them either. So obviously we asked her for corporates number she took about 20 minutes to really end up giving us the «owners» number we called it and we don’t believe it’s even the owners number. Very unprofessional she does not deserve to be a manager now I see why this location has horrible reviews.

Stopped in for a quick bite and restroom break on our drive to see my father in law. One step in the ladies room and there was NO way I would eat here. Not to go into detail but it was gross beyond words. We are from GA don’t have Carl’s in the south (Hardee’s). Hope this isn’t the norm.

This place is ok. Went there on a Sunday around 5pm. Service was fast. Too fast. I live a mile a way and my food was cold before I got home. I like eating at these chain fast food places but they have to take the time to make sure the food gets to a certain temperature.
I tried the new california classic burger. It was pretty good. I definitely didn’t set my expectations high, but I will get it again. Its worth a try.

Sunday 1100 am and no breakfast menu. I guess I need to eat a burger ?
What a stupid policy, left to go to McDonald’s .
Plus they are over priced for the items they sell

So my friend and I were at the drive through and wanted to do separate orders. I finished ordering and then I asked for a second order and they responded «I am sorry we cannot take another order because there is a car behind you.» The drive through line wasn’t even moving. What kind of service is this!!! Horrible. Avoid at all cost. Lost my business for sure.

Wish I could have given a lower score. First off when you tell them you have an allergy to gluten and can’t have bread they should at least listen. I ordered a low carb burger. It came out on a bun. The manager said he would fix it and bring a new one out. I watched him pull the bun off and wrap it in lettuce. When confronted about what I saw he lied and argued with me.

Good customer service. They go around to see if you need a soft drink refill. These type of fast food restaurants don’t do this.

Going in to this fast food restaurant… I was impressed by the cleanness of the place. Once I ordered my food the service I got was excellent, I felt I was in a five star restaurant… Thanks guys keep up the good work…

Hey jerks… if you are closed but still standing around like idiots then maybe let the cars sitting in line in the drive through know… rather than pretend they are not there. Takes 2 seconds to say ‘sorry we are closed’…and maybe turn off your business lights. Asshats.

I’ve been to this location a handful of times for orders of varying size and complexity, so let me start with this — it doesn’t matter what you order, you will never be in the drive thru for less than 15 minutes.
Even on occasion when I’ve been the only car in the drive thru, there was a ridiculous wait.
Once, I was making a milkshake run for myself and some friends and they got two of the shakes wrong (after a 20 minute wait). I went back through to get them fixed (because there was a line inside and no line in the drive thru) and, as I was waiting at the window for my fixed shakes, I could see two employees blatantly pointing and laughing at me.
One of those employees was the shift manager, who is always rude to me anyway, so no surprise. She always acts so put-​upon when you make a special order.
The only reason they get two stars is because of the food selection and price, not service.
Bottom line — I would never go here if it weren’t for proximity and the fact that they have good guacamole burgers and shakes.

Ok I order — 1 Western Bacon Combo No Cheese a house dressing and a diet coke… what I get is a Cheese Burger extra Cheese, extra BBQ sauce no onion ring?
So I parked and went inside. I was told that they would fix it right away…
15 minutes later I get a new burger with cheese on it again after I said NO CHEESE and any extra order if onion rings?
I asked if I was being PUNKED and then the manager told be they were extremely busy and asked if I would like something else.
I told her NO! I just want a regular Western Bacon with NO cheese. She told be she would personally make sure it was made correctly and it was 30 minutes later.
Wow good luck… BTW they charged me for the house dressing they forgot the first time.

Place was clean. Service was okay but three stars due to the fact they lost my order with the others and I had to wait. Overall an OK experience.

Food was good. Place was clean. Semi-​friendly service this time around.

I have been to this location a couple of times because it is conveniently located near our dentist and our ortho.
The location itself is a bit run down, the inside could be maintained a bit and the cashiers look like they are all recovering dope addicts. A bit on the slow side for service. They are indifferent, neither happy to be there or pissed off to be working.
The playground, my daughters like (when they don’t see kids picking their noses and wiping them on the wall near the door to enter the restaurant, and said booger is frickin huge) Not so appreciative that the parent didn’t do anything about a remedy or a consequence for said behavior but what are you going to do about shitty parenting when it’s not your kid? Yeah… we turned our heads before we lost our appetite.
The play structure is old and I wonder how often it actually gets cleaned, so we haven’t been back. But the food was good and we haven’t had food poisoning from here, so eh…2 stars
1 for location and 1 for no food poisoning :)

Stopped here in an emergency… its thanksgiving day and its the only place open as we headed out for our long drive to LA for real dinner.

I hate, hate, hate, HATE this location. I’ve been here several times with my hubby and they always seem to get something wrong. And repeating your order in two different languages and slowly doesn’t make a difference. The drive-​thru is a miniature version of San Francisco’s Lombard Street and when you get to the window lazy employees damn near drop your food on the curb. If you love Carl’s Jr., and want to keep your sanity, save yourself the hassle and drive to the Washington (Plaza Del Oro) location instead.

This is my fav Carl’s Jr location. The blond girl in the DT is sooo efficient. When I moved I went out of my way to tell her I was moving and I wanted her to know she made each order process awesome. I have also eaten several times inside and found it to be cleaned regularly and the bathrooms graffiti free and fully stocked, even with the plethera of idiot kids who «hang out» in the parking lot.
There is a kid’s playground and outdoor seating.
I hope the 2 Western Bacon Cheesebergers for $ 5 lasts forever!