Jumpers R Us

Do NOT use Jumper’s R Us! I booked them for my daughter’s 8^th birthday. We had over 60 people attending, which included 23 kids. She had been looking forward to her party for weeks and was devastated when I had to tell her «the jumper place called and cancelled» I don’t ever write Unilocal reviews, but had to after the service from this company. It had rained the night before but did not have any more in the forecast. They didn’t call the day before to confirm and that should have been my first clue. Lorena Andujo called me less than 3 hrs before my party to say there was 60% chance of rain and they were canceling because they don’t offer refunds. I said I would risk loosing the $ because there weren’t any clouds above me. She said she would call the driver and call me within 10 min. Forty five min later (without a call back) I called her and no answer. Finally the driver calls me back 1 ½ hrs before the party to say they weren’t coming and the phone cut off. I called back and no answer. They didn’t offer a consolation for the party (cotton candy machine, karaōke, jump on another day, nothing), nothing… not even a sorry! Needless to say, it NEVER did rain. Not a drop! Not a cloud! I will make sure EVERYONE I know in the Murrieta, Temecula, and Lake Elsinore area knows NOT to use this company!!!