The Shootist

I came to the shootist to purchase my first gun and glad I did. I emailed them with questions and they responded very quickly and when I went in the store they proved very knowledable answered all my dumb questions (haha) and were very friendly about it too! You can tell they care about getting you the right gun and not just trying to sell you something. Im a gun newbie but they didnt treat me that way, it was a great experience — I highly recommend them to anyone, new and old gun users alike.

I’ve been back & what difference. They have absolutely changed there customer service. Didn’t buy anything this time but the service was GREAT! So glad their management looks at Unilocal.I think I may need a new gun:) & I’m going back to The Shootist.

Recently purchased 2 Glocks Blue Label, one of the benefits of being a blue label purchase is it comes with 3 magazines. One of them was shy one mag, when we brought it to the staffs attention, they made good on the purchase and gave us the missing mag. The staff is very knowledgeable of the tools they offer, very friendly and customer service is great! With the service I recieved, I will be back!

Every one is helpful and really cool. Thank you guys. I will be back again and again!

The staff here is very friendly and helpful. This is the first armory I’ve been to in the area where the staff are actually interested in assisting you!

Knowledgeable and friendly staff. Never have had a bad experience over several years!

The Shootist is the BEST gun store ever!!!
As an «enthusiast» I’ve been to multiple stores all across the Country. The Manger Steve is super knowledgeable and very approachable, he is my go-​to gun guy. The Owner Erin is so friendly, she makes everyone feel like family. The prices are the best in the County!
I’ve purchased numerous guns there… and I keep coming back!

They usually have some cool older guns, but the customer service is a zero and the prices really aren’t great. The guy behind the counter was an older who acted as though helping me was a serious burden on him, and treated me and my buddy as if we knew nothing about firearms. I use to like this place due to their selection of used firearms, but it’s not worth the drive. I left this place and went to center fire in riverside and got what I wanted.

Great place. They’re very helpful and got me exactly what I needed, and more, quickly. Will return.

I Went in looking to buy a S&W MP .45acp. They explained that what I wanted was not on the CA Roster. My second choice was a Springfield XD .45acp. You all were knowledgeable and helpful.
My 10 days is up today. I am looking forward to taking it out and pouring hot lead through it. Lol.
Thank you.

More of the same. I’m local and they are so hit or miss it’s rediculous. I’m always curious as to why they don’t even bother to respond to the negative comments. Kinda says something right there… They could care less and the continued rude counter help confirms it.

It’s a nice store and they were helpful special ordering my guns. What made me not to go back in the future is their customer service. I had two interactions with Dawn and both times she was very rude. The first time she acted like I was putting her out to help me then in the middle of me asking a question she rolled her eyes. It’s sad to see the customer is appreciated or respected. One person can damage a reputation.

I walked in and asked the salesman if he could sell me a new Springfield XD MOD2 9 mm subcompact. He took a moment to check his vendor and told me he could have one for me in no time. I bought one and some accessories to go with it. Great experience with this outfit.

Really attentive staff. I have been in here twice. Staff has been terrific. They are patient and informative. They will help you find the right gun — home protection, target shooting, hunting, and collectors… They have a large selection. They also clean and repair guns here. They have new and used.
The only annoyance I have had is from some customers that cannot suppress their politics. Twice I have been cornered by these 4 percenters who proselytize of a coming disaster, government conspiracy — that evangelical and conspiratorial demographic of white, rural, male, 50s, disenfranchised, NRA member, that speaks for just 4% of gun owners and makes the other 96 million owners somewhat uncomfortable.
Great store! Great staff! Recommend!

After walking in here and being treated like I was trash or something, I gave another gun store my well earned money. I figured with as much advertising as the Shootest does toutes themselves as a class act gun store, you would think that they would go overboard with customer service.
Having numerous friends that shoot competition and are also in LE, I will certainly pass on my experience.

This is the greatest kept secrets there is. I laugh at the comments from the people unhappy here. The ownership and staff here are second to none. They are always helpful.
If you don’t agree you should give yourself a check up from the neck up. This place is amazing and that is why they have earned me and families business. Barring none The Shootist is the Best!

A really great experience buying my gun of choice. Great prices and staff spent a great deal of time making me feel comfortable. Highly recommend for both novices like me or seasoned shooters. Thanks Steve and staff for all your help!
Peter G.

Love this place wish it were open sundays, I would never leave.
gun selection is rather extensive, good pricing and they know what they are talking about here! a little busy but its all worth a small wait. Good sales and always have ammo thats hard to find elsewhere, Bought over 100 round of 22. LR here for 5 for 25 a box limit 5 per person, seriously one of the best gun stores I know!

This place is a joke! There are a few exceptions, but for the most part the staff is as rude as they come. They talk down to their customers and make you feel belittled if/​when you have questions. Not only have I experienced this first hand, but I have observed them doing it to many others.
On top of that they are almost always busy and they have not figured out away to systematically get to their costumers. It’s a free for all and it’s a joke. A number system would be an easy fix. I for one will never give any more of my money to The Shootist.

I have been to every gun store from Tijuana to Temecula and am usually pretty accustomed to seeing poor to average customer service at a gun store. With that being said the customer service, or lack of, I experienced at The Shootist was so horrible that I decided to write this review.
I saw that the Shootist had a really good price on an HK pistol (well below normal price) so I decided to take a look at one. The rep who helped me (Will) looked like he didn’t want to be there and acted that way. Every question I asked seemed like a burden for him to answer and when I decided I wanted to go ahead and buy the $ 800+ pistol I asked if he had a newer off-​shelf version in the back and his reply was «we probably have a bunch back there and I’m not going to look through all of them to find one for you». At that point I had decided that even if I spent $ 100 more on this same gun elsewhere I would gladly give any other shop my money.
I walked out and called Faith Armory and although they don’t normally price match on guns, they said that they would gladly honor the same price that the Shootist advertised since I had such a bad experience there. I was in and out of Faith Armory within 20 minutes with the money down on my new HK. Bottom line, firearms go through tons of abuse and have a high likelihood that at one point you may require a warranty replacement, fix, or modification. If the process of giving this place money is unpleasant, imagine what the post-​purchase service would be like. Stay away from the Shootist unless you like dealing with grumpy middle-​aged men.