Valvoline Instant Oil Change

Went 10 days ago to get an oil change and yesterday afternoon my engine started to seize up and shut off on me repeatedly I called them they brought me oil because my car had only a quart in it. After that my car has not ran the same and will not start and stay running. Excuse my language but FUCK THIS PLACE. I just bought this car 11 days ago and they were the only people to touch under my hood and the car ran perfect before they did. Now I need to pay $ 800-​$ 1200 for a new engine. Thanks Valvoline my attorney will be speaking to your corporate office about this and about further investigation.

Amazing just amazing
I have never been to one of these instant oil change places but I’m glad I finally did!
These people were knowledgable, efficient, and affordable.
I didn’t even have to get out of my car, plus they perform a complimentary fluids check. I’m gonna be honest, I just know how to turn the car and radio on, pretty much the extent but they don’t make you feel dumb, but empowered.
I would safely recommend this place to friends and family

They had us in and out! Customer service was amazing and the service team was very helpful and informative. They did not try to up sell us and they even offered us a coupon we could find on our smart phone. Chris Tyler and tsukasa were the ones who worked on our truck. Will definitely return!

This place is beyond amazing!!! I come from a family of automotive industry employees. I’ve always gone to my dad’s shop to be sure I get the best service for the price I’m paying. When he got a new job and moved to Glendale, it was time to look around for a new place and venture out on my own. Luckily I found this place before I went anywhere else. This group of guys (and one sweet girl) is honest, quick, straight to the point, and overall «no nonsense»…not to mention professional! Just look at all the 5 star reviews before mine… pretty much speaks for itself. Sure, you’re going to get a few «impossible to please» customers that will leave nasty reviews… what else is new? But if you’re looking for a great place to get a quick oil change, rotate your tires, change your air filter, and so much more, look no further! VIOC Cal Oaks is convenience, professionalism, and customer-​oriented service all in one. I will not even get my Grand Cherokee’s oil changed FOR FREE from where I purchased it at because it’s not about working with the customer’s schedule or bothering to ensure that the customer is satisfied. I’ve literally walked out of HEMET JEEP DEALERSHIP’S lounge because they don’t even acknowledge their customers… whether they have an appointment or not. I’d much rather pay Cal Oaks VIOC and give them my business for treating me so well. You guys have earned a loyal customer!

This place is seriously the best place to go if you need a quick no hassle oil change. You do not even have to get out of your car. The techs have never overly pressured me into upgrades, just made suggestions. Everyone I have come in contact there has been very friendly. In the end, if you are complaining about pricing, go to the auto store and do it yourself. If you would rather have someone else take care of it then stop here. Awesome place, never will change again.

This place is amazing when it comes to customer service. Super friendly and as a business owner myself my pride and most important thing is customer service, and they really took my heart. Great job guys. Oh and super fast and team work.

I’ve been going here for oil changes, but today I needed air in the tires of my F-​350, and the team at Valvoline hook it right up. One young lady and two gentlemen working hard to get the job done. They are polite and professional, and I’m downright grateful. Thanks Valvoline.

I will never go anywhere else ever again! I’ve only been to this location twice and both times there was no wait and EVERYONE that I came in contact with was very outgoing, personable and knowledgeable! I feel very taken care of! I drive 100 miles a day and it is very important for me to take care of my car. This is the place!!! Thanks!!!

These guys are awesome. Quick and easy. I can’t ask for more

What a great experience! I drove up and immediately was able to get my oil changed. Very friendly, quick, and efficent staff. It’s a little over priced, but way better than a 3 hour wait! Great job guys!

I usually go to the dealership to get my oil done but they had no opening today when I wanted to get my oil done. I remembered a oil changing place on Cal Oaks. Thought I’d stop in to see how much. Was surprised it changed owners sense last time I was here. This place is a «stay in your car» while they change your oil deal. Never have seen this before. It was a little pricey $ 41.00 for the less expensive «Conventional» oil change so I asked the service tech if they offered any coupons. He quickly showed me their website with a $ 5 coupon. This place was great. Quick … & Service was very professional. I would come back. Give them a shot. You can watch everything they do … As you sit in your car. I was in and out in 15 – 20 mins !!

Talk about great service! Went there before my trip up to Washington and they took care of my truck. By far the best place around here for an oil job. Great customer service!

Great group of guys!
Professional, fast and through
Although a smiiiige pricey, I’ll pay it so I don’t have to get out of my car

This place is great! Friendly workers and they always make sure your content with the service they give you. They are not pushy salesmen like the typical oil change places. I highly recommend this location to everyone.

I am extremely satisfied with Valvoline’s oil change service. Not only with that, but the service behind it all.
I arrived here about half an hour after they opened, one car was already being serviced. Once your car has been guided on to the ramps, the friendly service begins and continues throughout the service. With my Unilocal check-​in I received a percentage off and made the price even more affordable. You just can’t be the convenience and price, and of course the friendly service. I would really like to commend Valvoline for having a great team at this location. Keep up the great work.

Very professional! I have never had service like this back east! Curtis, Wesley, Tsukasa worked on my car… they did a great job awesome. We always comeback.

This place is great, I had to get an oil change for my company van, our corporate office is in Beverly Hills and had to pay via phone. They were the only place that accommodated us.
The customer service provided from phone to in person surpassed my expectations.
The guys were extremely kind and professional. Such a delight to get great customer service as well as fast and efficient oil changes.
Definitely recommend!!!

So glad this place took over for the Jiffy Lube that used to be in this spot. They used to try to pressure sell you services, etc. Not at Valvoline. Just had my oil changed today and Brendan and Brandon gave me 5 star service. Did they accept my expired coupon? No problem:)
It is so quick and easy. They are multi taskers. I just sat in my car while the service was being done. At the same time, Brendan was assisting with checkout. Then boom, you are ready to go. Couldn’t have had friendlier service. Thanks much Brendan and Brandon, I will definitely be back!

Staff and service was great. Timely service. Definitely different feeling than Grease Monkey but would say it was a very good experience. Feedback would be that the place is now a little more expensive. $ 135 for tire change, license plate light replacement, and synthetic oil change on my Prius V. Would be normal pricing but the team provided a military discount which took me down to this price. I’ll be back I am sure because of the service.

I am giving this place a 5 stars not only because the customer service was excellent but it was quick woohoo… It little pricey but I was in a hurry and it was about $ 20 over the choose if my regular oil change
The service technicians were super knowledgeable and professional. The establishment was nice and clean and don’t forget to use your coupon save $ 5 on your first visit that’s what I’m talking about!
Wesley was great, I loved that he day and explained everything to me.