Jimmy’s Express Car Wash

** UPDATE** The guy ‘Dave’ called me back and said he would give me a rewash. so I am going to go do that.
(original review posted Wednesday 3÷2÷16); On Sunday, February 28^th, my kids and I went through the wash, after the soap cycle it just froze. We sat trapped in the bay for about 10 mins before it just opened up and let us out — covered in soap. I immediately called the number on the flashing billboard outside 262−679−0700 which referred me to another number 414−416−4141 to ask for «Dave», Dave’s not there. He is never there. He has not returned my calls — I went to the web site and explained what happened and I have not received a response there either. All I am requesting is either a refund or a code for the same $ 12.00 wash. I’m not even asking for the additional money I spent at Jetz to wash THEIR soap off of my car. Must be nice to have a business where the money comes flowing in and you don’t have to be responsible for anything customers problems. I think I’m going to open one of these places!

I purchased a gift card as a Christmas gift on ¹²⁄₁₉ and it still hasn’t come yet! It is now jan13! I have called both numbers several times and emailed the. I ended up just having to through by bank to file a claim and get the money reimbursed. I will never go there again for anything.

I have a $ 200.00 gift card for this car wash and it doesn’t work. I have been trying to contact Jimmy’s since January of this year and no one will return my calls or email’s. How do I get this company to return my calls/​emails?