Lowe’s Home Improvement

We bought a Washing Machine and 3 weeks later it died and we called to have it replaced. They sent someone out a week later who told us to call Lowe’s to have it replaced. We called and we’re told we had to wait for the estimator. We called 5 days later and we were told they would be fixing it. 2 weeks later we called and we’re told that now that it was more than 30 days since purchase they could not replace it. Here we sit 44 days later washing cloths in the sink still waiting. Customer service for this company in Myrtle Beach is all about the company dollar and nothing about the customer. I would not recommend this company to anyone.

This Lowe’s is right off the bypass with a huge parking lot. It has for sale home improvement items, i.e., panelling, tools & hardware, yard, garden & nursery items, kitchen and bathroom cabinets, lighting, fixtures, plumbing, electrical, appliances, flooring, doors, windows, lumber, paint, seasonal & holiday items and so much more.
Most times, you are pleasantly greeted by an employee at the door. As you shop the aisles and come across an employee, they usually offer assistance to help you locate what you are looking for. This store has some different items than you would find at Home Depot, but it is my impression Home Depot seems to have even more of a selection.
I purchased paint, and when I went home to use it, the color was too light. I went back with one half can and asked them to give me the darker version of what I wanted. They took the mixed paint I had and added more color to it, it was exactly the right color I had wanted, and I wasn’t charged for the remix.
The lines tend to be 4 people long or less most of the time. Several self serve registers are monitored by one employee, who is there if you need assistance. Lowe’s offers a store card so you can keep track of what you purchased there, in the event you lose your receipt.
I have shopped here for several years and have had Lexan and wood custom cut for me. I had no issues with any purchases here. Electric carts with baskets are provided for the handicapped. Handicapped parking is not as close to the entrance as it could be, and there are not enough spaces.
All in all, my experiences shopping here are positive and I recommend shopping here for your home improvement needs.