Romantix

I used to go to this store pretty frequently to buy Lube and the occasional toy. On a couple of occasions I went to the video booths abs that was really uncomfortable because of a overweight Latin «security guard». He kept stomping around and opening making noise and three fours open, I guess hoping he would get to see something. I’m spending money I could specs elsewhere, so I approximate that guy making me feel unwelcome.
I suggest any of the several other adult bookstores with video arcades within 2 miles of the place until they get less offensive help. I know I won’t be spending any money there and will be telling my friends to not spend money there until they understand customer relations better.

Manager is super sweet and cool… no problems with service…

Small, limited and depressing. If you’re going in for condoms or lube or a cheap toy, this place is for you. If you’re looking for fun gifts or want to look around, this place is not for you!

Super nice customer service, didn’t feel sleazy at all. Lube collection is huge. Has a ton of variety for basic & intermediate adult fun.

Although the lady who helped me was nice and helpful I advise you go somewhere with a better return policy to purchase your products. I literally walked out of the store two hours ago and took my item out to clean it and it broke. I called to see if I can return it and of course I can’t. Not worth the money I wasted here. I won’t be going back.

I went today looking for lube and the lady who worked there «wish I got her name» was fantastic, she answered my questions and helped me find what I needed, I also needed flavored lube and she helped me find the ones of flavors I would like and on type of that, she also taught me, how to mix flavors to get a certain effect.

Terrible customer service. Never go here. They don’t deserve our business. Go somewhere where they care about you.

The friggin cashier told us she was on lunch and we had to wait 15 minutes while her fat ass sat there and relaxed. I’m pretty sure she sits on her duff most if the day as it is. Who makes a customer wait 15 minutes for a purchase instead of taking 2 minutes to just ring em up and check em out? Totally rediculous, I hope the owner reads this and fires her lazy ass. June 28, 2014 at 830 pm.

Stay away!
I came here simply to purchase a gag gift. I had an issue that involved me needing to call the manager to see about possibly getting a store credit since I would not be able to give my gift to my friend. Instead of being nice about it, the angry lady who calls herself a «manager» Desiree, was rude. Although I saw on the receipt there were no refunds or exchanges, she still could have been nice about it. Instead, she was a bitter Negative Nancy. I also called their corporate office and got no response so that just shows what type of people run this business. This place is classless. Make the trip to West Hollywood and go to Hustler or Pleasure Chest. Don’t waste your time at this place.
Hope this helps!
Xo

Decent selection of stuff. Not attentive but nice staff. Prices are decent… keep in mind I went in there looking for a specific sex toy so I didn’t browse that much.

Nothing here for
Me to buy! Skip this one kids!
Entrance was weird– had to cut across major traffic, then park in back.
Location is small, dimly lit, crowded and the staff, like the lighting, isn’t very bright.

Video booths, enough said!

THIS IS A GAY CRUISING SPOT!
Very busy during lunch hours — hot mature execs, businessmen, etcs comes here for a quickies. You see Older and Younger men hanging out at this spot. Lots of action.

It’s happened to all of us at some point.
You’re having fun on a date. Things are going well. Heating up. Getting steamy and interesting. And you realize, you’re out of some essential item that you simply can’t go on without…
Enter Romantix.
I’m really, really glad they have this small location in the NoHo arts district. It’s open 24 hours a day, and it’s staffed with some non-​creepy folks who are more than happy to call another location if they’re out of what you need.
I have to admit though, I feel a little strange that they had a member’s only point system… I feel like enough of a degenerate dragging my dates into this place, let alone being a card carrying member of the 24 hour sex shop club!